Join PCC in improving the lives of children and pediatricians nationwide. PCC is the leader in the pediatric software industry with a mission to remove obstacles that keep pediatricians from practicing medicine. As a benefit corporation, PCC is a values-driven, pragmatically irreverent company that prioritizes humanity over profit while promoting independence and knowledge sharing. PCCers solve meaningful problems with an obsessive commitment to customer service and quality of experience, all while having fun. PCC is looking for a team member to help put our newest clients on the path to billing success. Our ideal candidate loves collaborating closely with our users to ensure that they are trained and ready to begin using all of PCC’s tools for billing and reconciliation of accounts receivable. This position coordinates closely with teammates and with billers to be sure that configuration and training preparations are made in time for a successful launch. Working on the team that provides ongoing day-to-day support for users is also a responsibility of this position. Experience with medical billing is essential and Pediatric billing experience is preferred. Travel is required.

The NPI Canopy Security Administrator provides peace of mind and security to NPI clients. You’ll have the opportunity to work directly with our top-tier technical team as well as management-level decision-makers.  State-of-the-art tools at your disposal include EDR, encryption, two-factor authentication, password management, URL filtering, security awareness training, vulnerability management, and more. As our Canopy Security Administrator, you will:

• Be the first line of end-user support, training, and onboard/offboard for NPI security offerings.
• Lead implementation of security offerings for clients and participate in evaluating and implementing new offerings.
• Develop, review, and update client IT security policies, in collaboration with client and NPI leadership.
• Coordinate compliance efforts and client responses to audits and cyber-insurance questionnaires.
• Schedule, track, and report on vulnerability assessments and penetration tests, including working with engineers on remediation.
• Assist the tech team with general IT support issues including participating in rotating schedule of incoming support call triage and afterhours pager duty.

This position:

• Salary range: $60,000 to $80,000 based on experience and education
• Full-time
• Hybrid work-from-home eligible after training period
• Evaluated based on client satisfaction, quality of documentation, task completion, and efficiency and accuracy of work

Strongest candidates:

• Are excellent writers and editors
• Have experience presenting to groups
• Are organized, attentive to detail, and follow through on processes and tasks
• Have at least one year of full-time related work experience
• Have related certification and/or education
• Optionally have earned a college degree – Liberal Arts as well as IT grads welcome
• Are Vermont residents with a valid drivers' license and good driving record

Job Overview Responsibilities and Duties

• Plan, conceptualize and create mechanical designs for new products.
• Design to local and regional electrical and building standards.
• Ability and willingness to learn to read electrical schematics.
• Drafting of prints and creating a bill of materials for large assemblies.
• Maintain as-built drawings to support future iterations of repeatable designs from one project to the next.
• Perform engineering calculations to support design work, including structural, thermal, and electrical loads.
• Create and review technical drawings, plans and specifications.
• Analyzing problems or deficiencies and developing solutions to resolve them.
• Collaborate with multi-disciplinary engineering teams, and work with customers, vendors and contractors.
• Perform, create and maintain detailed documentation to track project development and design processes.
• Work within given project timeline and scope while minimizing design costs to ensure projects stay within budget.
• Experience with HVAC sizing and CFD is desired.
• Expertise in FEA, modal analysis and fatigue analysis is desired.
• Specific expertise with mobile transportation applications is desired.

Qualifications

• Bachelor’s degree in mechanical engineering or a related field.
• Minimum of five years of experience working in engineering.
• Firm grasp of engineering concepts; experience designing mechanical systems and products.
• Excellent math skills: ability to apply advanced mathematical principles and statistics to solve problems.
• Experience using CAD software such as SolidWorks, AutoCAD or similar.
• Exceptional technical and problem-solving skills and reasoning ability.
• Ability to communicate effectively and clearly.
• Must be self-motivated and a great team worker.
• Ability to adapt to shifting priorities.

• Ability to communicate orally with customers, vendors, and co-workers.
• Hearing and vision within normal ranges, with or without corrective lenses or an assisted hearing device.
• Some heavy lifting is expected; occasional exertion of up to 50 lbs. of force may be required.
• Good manual dexterity is required for the use of computers, mobile devices, and other technologies.

Supervise and oversee an administrative support team at Howard Center that provides administrative, operational, and technical support to multiple programs in order to maintain effective and efficient operations. Administrative Program Coordinators collaborate within and outside their assigned programs, often in roles of process leaders and liaisons to internal and external partners. A valid driver's license and personal transportation is required. Responsibilities:

• Provides day-to-day coordination of operations; communicating with programs and business units as needed to ensure that programs and/or sites operate safely, efficiently and effectively.
• Ensures program or business unit operations comply with organizational policies and procedures.
• Maintains departmental records and an accessible knowledge base of program or site-specific documented policy and procedures. Performs data entry, manages databases, and generates reports as required.
• Supports use of office, electronic health record, and other technology used by program staff by assisting with new client registrations, audits, AV support, basic troubleshooting, and staff training.
• Supports clients by providing customer service, interpreter access, patient financial services (e.g. financial registrations, insurance assistance and prior authorizations), assistance with new client intake workflows and program orientations, support for lab services, reminder calls, and distribution of funds and other property to clients as necessary within programs.
• Supports staff by supervising administrative assistant(s); provides administrative support for training and credentialing processes, assists with site or program-specific staff needs.
• Provides support for meetings, trainings, and events and related technical and logistics coordination and participates in or contributes to special projects as assigned.
• Provides or oversees office supports as needed in programs or work sites. Office supports include general clerical duties such as reception coverage; supply ordering, mail and copy center support. Supports financial operations by processing and documenting of payments for goods and services. Examples of financial supports include contract workflows, invoicing, check requests, and purchase order processing.

Requirements:

• At least two years of administrative and supervisory experience
• A valid driver's license and use of a personal vehicle

Ensure that the design, documentation, and use of information technology applications and systems comply with federal and state laws, industry best practices, accreditation requirements, and corporate compliance guidelines.  Using approaches and methodologies of system analysis, audit sampling, and exception reporting, the Auditor will work with various Howard Center staff in the design and application of audit mechanisms ensuring design-level and operational-level changes are made to correct for non-compliance conditions. Responsibilities:

• Designs and applies audit mechanisms
• Ensures design-level and operational-level changes are made to correct for non-compliance conditions
• Acts as the liaison to external audit parties and maintains a database / history of audit actions
• Conducts regular checks of the USDHHS Office of Inspector General's List of Excluded Individuals/Entities

Requirements:

• Three years of clinical experience, exposure to Centers for Medicare & Medicaid Services (CMS) and state regulations or a combination of these skills, experience and/or education.
• Experience analyzing complex data records with MS Excel and Pivot Table tools