THINKMD

Jobs by THINKMD


Implementation Lead

Location: Burlington, Vermont

Type: full-time

Education: batchelors

Experience: 5-10yrs

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THINKMD is a social impact benefit corporation whose mission is to develop digital mobile health (mHealth) clinical intelligence and data analytics platforms that are universally accessible and will have global impact. Our vision is a world where everyone, everywhere is empowered, informed, and enabled to make quality health care decisions leading to healthier families and communities.
 
Who You Are
 
We are seeking a new team member to join our expanding group of committed and passionate colleagues.  We are growing and so is our customer base!  Our new Implementation leader will guide, coach, and direct the partner/customer to initial and ongoing success with THINKMD clinical decision support platform. We are searching for a highly motivated individual with a project management background and a result-oriented mindset. One that is mission driven for making tangible change in health care, is flexible and energized by challenges and has global health care experience.
 
The Implementation Lead will guide the partner throughout their journey to create a flawless implementation experience. This includes implementation planning, rapid onboarding and training, and platform expansion planning for improved adoption and scale.  Additionally, you will work with other THINKMD colleagues to establish, track, and report on shared success criteria via our robust data analytics tool set.
 
The implementation Lead will coordinate the THINKMD Team and will work with the partners to achieve the Implementation and adoption goals.
 
Your Day-to-Day:
 
  • Responsible for developing customized implementation plans for partners. Directs required internal service partners to ensure delivery of service is completed within agreed upon time frames, with full ownership of end-to-end process.
  • Conduct implementation kickoff with partner (in-person or via teleconference) to review project requirements, develop plan of approach, develop customized implementation project plan, directs group of internal resources, assigns roles and responsibilities and determine agreed upon time frames for completion; regular communication with client and Partner success to update status and address issues.
  • Manage, with the support of the THINKMD PMO, each implementation as a project from end to end while meeting defined Service Level Agreement (SLA)with a focus on expediting revenue generation and scaling adoption.
  • Regular communication with partners and THINKMD Business Development and Partner Success lead to update status and address issues and to support sales efforts.
  • Lead training sessions with partners as needed via webinars, on phone and in person for one/one interaction on more complex implementations.
  • Define and plan THINKMD training material and onboarding tools to help expedite the train-the-trainer model we employ.
  • Working within the Partner Success organization you will be a critical part of our goal of having an industry leading partner success experience that leads to deep partner relationships, platform renewals and scale, and positive impact on the communities we serve.
  • With the Partner Success Leadership you will have the opportunity to lead and build our implementation function from the ground up and have lasting impact.
 

Requirements

What You Need To Have
 
  • 5+ years of experience with project management at a healthcare software company and demonstrated ability to manage and collaborate across teams to deliver on a project.
  • 3+ years of experience implementing or managing the implementation of software within an enterprise. Experience in implementing clinical toolsets and related software is preferred.
  • Bachelor’s Degree. Master’s in Public Health is an advantage.
  • Experience in Global Health is highly desirable including global travel specifically in Low- and Middle-Income countries.  Independent minded and willingness to travel to these areas are critical.
  • Experience managing multiple partners or projects simultaneously with demonstrated organizational skills and the ability to reprioritize tasks.
  • Comfortable with ambiguity and iteration, thriving in an environment that allows you to build out processes and playbooks, test them, and optimize.
  • Relational intelligence - able to form individual relationships and rapport quickly and build partner advocates
  • Comfortable with data - able to sift through data to come up with themes and present the underlying insights
  • Excellent verbal and written communication with an emphasis on empathy and solution-oriented responses.

Data Solutions Team Leader

Location:

Type: full-time

Education: masters

Experience: 3-5yrs

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THINKMD is a social impact benefit corporation whose mission is to develop clinical intelligence technology that is universally accessible. Our vision is a world where everyone, everywhere is empowered, informed, and enabled to make quality healthcare decisions leading to healthier families and communities. Our solutions positively impact people, communities and enable healthcare works around the globe to expand their reach.

 

Who You Are

 

The Data Solutions Team Leader will help evolve our data analytics offering, lead and manage the data solutions team and the data solutions strategic process and transformation efforts across the company and with our Partners. The primary focus of this role is to evaluate, identify, initiate, and lead all data related initiatives within the company across our clinical and business needs. This role requires superior interpersonal skills to effectively work with stakeholders across and at all levels of the organization. The ideal candidate must have advanced analytical skills and be process and solution-oriented. They must also have an innate passion for human-brand interaction and value creation.

 

This individual will be part of the executive team and must establish and maintain positive work relationships with peers, partners and customers displaying a willingness to understand diverse points of view, learn and apply new initiatives across an evolving global health landscape and other unique care settings. Key leadership expectations include:

  • Implementing communication & reporting efforts across various departments to appropriately manage the servicing of accounts and create an effective customer experience.

  • Motivating and coaching team members to adhere to professional standards to address and respond to customer needs, concerns and issues.

  • Fostering and maintaining effective relationships with peers.

  • Collaborating with other leaders to drive the strategy for major initiatives.

  • Constantly innovating and driving efficiency with Lean processes.

Your Day-to-Day

  • Establish and maintain productive, professional relationships internally and with our partners as required.

  • Proactively lead solution development efforts that best address partner needs, while coordinating the involvement of all necessary company personnel. 

  • Drive commercialization efforts for advanced clinical insights and population health level offerings.

  • Support internal customers such as Business Development, Customer Success and Finance in developing dashboards and data views to help achieve company goals.

  • Drive a culture of continuous improvement by establishing and maintaining a high performing team where new ideas and solutions are encouraged, evaluated, quantified and implemented.

  • Work closely with leaders across product, sales, and marketing to support and implement high-quality, data-driven decisions.

  • Ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures for analytics.

  • Represent the Analytics team in various internal and external meetings to either present project work or provide analytical advice. 

  • Manage and prioritize overall data-analytical needs and opportunities both clinically and operationally.

  • Facilitate joint brainstorming and team collaboration to develop product enhancements and meet internal and external stakeholder requests.

  • Develop and grow team through adding capacity as necessary and training and skill development of current team members.

  • Establish reusable patterns for scalable, efficient, automated processes for large scale analyses, model development, validation, and implementation

  • Design, develop, optimize, and maintain data architecture and pipelines that adhere to ETL principles and business goals

  • Key contributor in the evaluation, implementation and deployment of emerging tools & processes

  • Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results

  • Set day-to-day operational objectives for team

  • Focus on tactical and operational plans, policy and strategy implementation, with short-to long-term focus

 
 

Requirements

What you need to have:
  • A four-year college degree in a relevant field although a Masters is preferred.  

  • Prior experience managing teams across multiple or remote locations to drive corporate initiatives and client success a must.

  • Significant experience in an analytical role in the healthcare industry. Client management experience strongly desired. 

  • Demonstrates professional knowledge of business acumen, including but not limited to specific knowledge about our industry, regional and Global health and healthcare trends. 

  • Prior experience using statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets. Experience working with and creating data architectures

  • Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications

  • Functional skill set with BI tools and market offerings i.e. Tableau.

  • Superior oral and written communication and presentation skills, internally and externally focused. 

  • Willingness to travel as required.  

  • Multitasking while maintaining attention to detail; work in a highly organized and efficient manner.

  • High level of reliability, dedication and initiative.

Full Stack Engineer

Location: Burlington, Vermont

Type: full-time

Education: none

Experience: 3-5yrs

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THINKMD is a social impact benefit corporation whose mission is to develop clinical intelligence technology that is universally accessible. Our vision is a world where everyone, everywhere is empowered, informed, and enabled to make quality healthcare decisions leading to healthier families and communities. Our solutions positively impact people, communities and enable healthcare works around the globe to expand their reach.

Who You Are

You are a Full Stack Engineer eager to lead the creation, development and delivery of a scalable clinical API and associated progressive web application (PWA). You crave developing technology and services that are disruptive and being pushed to a variety of markets so your creativity, strong communication skills, problem-solving, and passion are critical.

You will work with the Engineering Team Leader and our team of engineers, clinicians, data scientists, quality and project managers, to create and deliver digital scalable digital mobile health (mHealth) technology and healthcare solutions that will impact lives around the world.

Your Day-to-Day

  • Identify and learn new platforms that can enhance the capability and quality of our technology.

  • Work with team members to design and architect new product functionality and modules.

  • Apply and promote good software engineering practices such as test automation and simplification.

  • Program, design and maintain SQL and NoSQL databases to support core products, research and data analysis and modeling needs.

  • Facilitate health data and web-enabled APIs design and integration

 

Requirements

What You Need to Have

  • 3+ years JavaScript development and DevOps requirements experience

  • Experience with Node/Vue/Vuetify/NoSql/Postgres/Git

  • Experience with NoSQL/Postgres databases and data modeling

  • Familiarity with Docker / Kubernetes containerization

  • Strong understanding of UI/UX

  • Excellent creative thinking and communication skills

Preferred:

  • Experience with Heroku/Feathers

  • Experience with GO Lang

  • Experience with i18n language internationalization and localization

  • Experience with Tableau, and automation of data streams/dashboards

Front End Web Developer UI/UX

Location: Burlington, Vermont

Type: full-time

Education: none

Experience: 5-10yrs

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THINKMD is a social impact benefit corporation whose mission is to develop clinical intelligence technology that is universally accessible. Our vision is a world where everyone, everywhere is empowered, informed, and enabled to make quality healthcare decisions leading to healthier families and communities. Our solutions positively impact people, communities and enable healthcare workers around the globe to expand their reach. 

Who You Are

You are an experienced Front End UI/UX Web Application Developer with a passion for technology and a strong desire to have a positive impact on global health. We’re developing new digital mHealth technology via a simple to use, configurable progressive web application (PWA) currently being used by a multitude of end-users around the globe. There are unique challenges in developing the UI/UX experience for our end-users and needed for our health care products requiring passion driven creativity and problem-solving skills.

 

THINKMD’s SaaS product is delivered as a multilingual, offline first, PWA (Progressive Web App) based on Javascript, HTML, and CSS. As part of our product development team, you’ll work alongside our engineers, clinicians, data scientists and project managers to craft digital health interfaces that will impact lives around the world.

 

Your Day-to-Day:

  • Work independently as a full-stack web developer contributing to the success of a small SaaS team

  • Work with team members to design and architect new product functionality and modules.

  • Developing, setting up and administering scalable data offerings

  • Apply state-of-the-art UX practices

  • Advise team members and Partners on matters of software architecture and engineering

  • Apply and promote good software engineering practices such as test automation and simplification

  • Program, design and maintain SQL and NoSQL databases to support core products, research and data analysis an modeling needs.  

  • Database design, management and administration.

  • Health data and web-enabled APIs integration.

 

Requirements

What you need to have:

  • 5+ years JavaScript development experience

  • Experience with Node/Vue/Vuetify/NoSq l/Git

  • Experience with Firebase, CouchDB, Amazon Alexa or other NoSQL databases and tools

  • Strong SQL and NoSQL experience

  • Experience designing APIs and applications from concept to testing.

  • Strong understanding of UI/UX.

  • Excellent creative thinking and communication skills

  • Problem solver who welcomes failure as learning process

 

Preferred:

  • Experience with Heroku/Webpack/Feathers/Postgres/Nightwatch

  • Experience with i18n language internationalization and localization

  • Experience with Tableau, and automation of data streams/dashboards

  • Experience with Health data APIs, FHIR