Echo Consulting
Jobs by Echo Consulting LLC
Project Manager/Analyst
See Full ListingAs a Project Management Consultant at Echo Consulting, you will work in collaboration with clients to create solutions that help our clients solve problems, improve operations, and grow their business through completing qualitative analysis and developing strategic recommendations, project scope, and managing execution.
Requirements
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Analyze the current system considering the whole ecosystem of an organization to develop strategic recommendations and proposals.
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Use good judgment and skill to develop a project management approach scaled to meet the individual needs of the clients' team.
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Define project scope, goals, and deliverables.
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Plan, guide, and monitor projects from conception through implementation.
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Collaborate with team and key stakeholders to predict and identify any potential risks.
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Develop and execute mitigation plans to respond proactively, manage risks and establish project recovery plans when required.
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Work across teams to establish a timeline and drive teams to execute against that timeline while mitigating issues/risks along the way.
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Manage several concurrent high visibility projects simultaneously.
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Oversee quality control throughout the project’s life cycle.
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Track key metrics, including cost and performance.
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Communicate project deliverables and progress to key stakeholders and customers.
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Identify ways to increase adoption and client satisfaction.
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Coach, mentor, and motivate project team members.
Implementation Consultant
See Full ListingAs an implementation consultant, you will help solve problems and meet goals by working closely with clients to identify requirements and implement solutions such as project management information systems, business process improvement initiatives, and other productivity and collaboration platforms.
At Echo Consulting, we know choosing a tool isn’t the end – the new process and system must be fully adopted to bring true change to the organization. As an implementation consultant, your role will be to assure clients receive their ROI on software investments through assuring best practices throughout implementation and adoption.
Requirements
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Work closely with clients to understand their requirements and design a structure and strategy to ensure alignment with business strategic goals.
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Analyze the current system considering the whole ecosystem of an organization to develop strategic recommendations for implementation and process improvement.
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Plan, guide, and monitor PMIS implementation from conception through implementation and adoption
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Provide superior support to stakeholders and clients throughout implementation and adoption.
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Collaborate with team and key stakeholders to predict and identify any potential risks for implementation as well as develop and execute mitigation plans to respond proactively to manage risks.
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Communicate timeline, key deliverables, and progress to stakeholders and clients.
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Identify ways to increase adoption and client satisfaction.
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Host workshops and training sessions to coach, mentor, and motivate team members to build Champions within.
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Provide outstanding customer service and resolve client issues throughout the implementation process.
Implementation Specialist
See Full ListingAs an Implementation Specialist at Echo Consulting, you will be part of a passionate team of consultants supporting clients through business transformation projects, such as implementing a new task management platform, process improvement and automation initiatives, configuring project and portfolio management solutions, and much more! You will be responsible for guiding clients through design, configuration, testing, piloting, training, and adopting their innovative solutions, and providing best practice recommendations for how to optimize their process and software platform throughout the implementation.
At Echo Consulting, we know choosing a software/tool is not the end – the new process and system must be fully adopted to bring true change to the organization. In this role of implementation specialist, you will be to assure clients maximize the ROI (Return on Investment) on software investments and share project management and process improvement best practices throughout implementation and adoption.
Implementation Specialists at Echo Consulting are curious and always looking for ways to improve our clients’ experience. To be successful in this role, an Implementation Specialist should be highly communicative and enjoy collaborating with diverse teams and perspectives. Implementation Specialists should not be judgmental and should always be willing to meet clients and teams where they are today and support a vision of incremental improvement over time. A passion for using technology/tools to support process improvement and a patient and methodical approach to testing and training is needed to ensure high value outcomes for our clients. Implementation Specialists are not experts in client processes, but they are able to see the forest through the trees and draw parallels between other client implementations, to offer alternative perspectives and approaches to exceeding client goals.
Requirements
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Actively participate in requirements workshops to identify client challenges, pain points, and define goals and objectives for the implementation.
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Design, Configure, Build, and Test process improvement and software solutions to support client’s project management and operational requirements and goals.
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Create test plans and manage client feedback during the testing and pilot phase of the implementation.
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Develop training workshops and supportive documentation to help teams adopt their new processes and solutions.
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Collaborate with Echo team to ensure client solutions are high-quality, scalable, and resilient and exceed client expectations.
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Support clients testing and validating that the solution meets their needs and that they know how to administer their solution independently.
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Actively participate in requirements workshops and training sessions to learn, share, and motivate team members to build internal Champions within client organizations.
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Collaborate with teams and key stakeholders to predict and identify any potential risks for implementation as well as develop and execute mitigation plans to respond proactively to manage risks.
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Identify ways to increase adoption and client satisfaction.
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Provide outstanding client service and resolve client issues throughout the implementation process.