Comcast Business

Comcast Business keeps businesses ready for what’s next with powerful connectivity, advanced cybersecurity solutions, and the right people at your side. From the carrier that built the nation's largest Gig-speed network, Comcast delivers business data, video, voice, connectivity (Internet, Ethernet, SDN/ SD-WAN), and other technology solutions. Comcast offers a powerful network of 600,000 miles of fiber optic and HFC cable network across 39 states, local service and sales teams and 24/7 support, 365 days a year.
Jobs by Comcast Business
Xfinity Retail Sales Consultant
See Full ListingComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description
$25.69+ Hourly – Salary is $18.00/hour Base + Targeted Commission
Core Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
- Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
- Achieves sales and customer experience goals and objectives.
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
- Performs operational and administrative tasks.
- Partners with customer care to resolve customer issues, as appropriate.
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Complies with all company and retail operational policies and procedures.
- Completes training requirements and actively engage in team huddles and learning.
- Knows and understands sales compensation plan and its key elements.
- Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
- Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Representative 1, Warehouse & Materials - DOT
Location: Burlington, Vermont
Type: full-time
Education: high-school
Experience: <1yr
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for tracking administrative tasks within a warehouse environment. Handles work orders and customer accounts as necessary. Coordinates processing of equipment and materials. Ships and receives packages and inventories equipment and materials.
Job Description
Core Responsibilities:
- Coordinates and oversees the inspection, preparation and distribution of customer equipment, including conducting initial inspections, moving and organizing equipment in and out of the warehouse, issuing equipment to field personnel and assisting in inventory reconciliation.
- Handles shipping and receiving responsibilities such as packing and preparing items for shipment, loading and unloading trucks and inspecting and documenting received materials.
- Conducts regular equipment inventory counts and generates and submits appropriate reports.
- Accurately inputs CPE and inventory transactions into appropriate databases, spreadsheets, billing systems and/or information management systems.
- Performs exceptional customer service to internal and external customers.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Role may require driving.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.