Instrumart
Jobs by Instrumart
Pump Technical Sales Specialist
Location: South Burlington, VT
Type: full-time
Education: associates
Experience: 3-5yrs
Instrumart is looking for a Pump Technical Sales Specialist to join our team!
The Pump Technical Sales Specialist will be part of an exciting opportunity here at Instrumart, one aimed at growing and expanding our industrial e-Commerce portfolio. There are two primary focus areas of this role:
- Work with our customers to find the best solution for their unique applications and continue to provide technical support for the life of the product
- Manage the relationship between Instrumart and our vendor partners
- Offer 100% employer-paid health care for employees and their families - at zero cost to you
- Offer competitive compensation packages
- Value open and honest communication
- Provide sales and service support to incoming leads on the phone, through our website, and via our online chat platform
- Work with customers to strategize solutions for their application challenges through engineering analysis and provide application quotations and post-sale product support
- Collaborate with supporting departments to ensure accurate pricing, purchasing, and service for your customers
- Review cost accounting on sales orders to ensure profitability on each transaction
- Be the liaison between Instrumart and our vendors for sales, service, discount structure, and pricing
- Work with management, marketing, and website teams to establish go-to-market strategies, product documentation, and pricing
- Assist the shipping department in the pulling and verification of parts on sales orders or incoming shipments
- Test and verify products received from vendors and customers
- Occasionally perform production, calibration, and modification of existing components to meet application demand
- A minimum of three years in pump sales with the ability to specify pumps best suited to meet the customers’ requirements
- Strong technical and business acumen
- Excellent computer skills
- An Associate’s Degree or Bachelor’s Degree in Mechanical, Electrical, or general Engineering is preferred
- Experience with NetSuite
ERP Associate
Location: South Burlington, VT
Type: full-time
Education: batchelors
Experience: <1yr
Instrumart is looking to grow our Enterprise Resource Planning (ERP) team!
We have an exciting opportunity for a motivated individual to help with the management of our transactional database system, Netsuite. The ERP Associate focuses on the optimization of NetSuite in all departments throughout Instrumart and works with the Netsuite team to provide support for all transactional data functions, ensuring accuracy and integrity throughout the system. Our company relies on accurate data and reporting to make informed business decisions, and the ERP Associate plays a key role in ensuring the collection and maintenance of that information.
At Instrumart we:
- Offer 100% employer-paid health care for employees and their families - at zero cost to you
- Offer competitive compensation packages
- Value open and honest communication
- Responsible for understanding, training, and encouraging transactional procedures that represent NetSuite “best practices”
- Assist Sales, Finance, Marketing, and Management in the creation and customization of Netsuite searches and reports as needed
- Works with Instrumart employees as needed to ensure the highest level of understanding possible when working with NetSuite
- Ensure ERP data is accurate and reliable, including fixing duplicate, inaccurate, or incomplete information
- Assist other departments to resolve issues, troubleshoot day-to-day problems, and execute corrective action when necessary
- Communicates as needed with NetSuite Support
- Strong attention to detail
- Excellent time & workload management skills
- Self-motivated
- Willingness & desire to help employees become comfortable and educated on NetSuite procedures
- Aptitude and comfort with Microsoft Office/Excel and Google Suite applications
- Service orientation- actively looking for ways to help fellow employees with NetSuite
- Ability to communicate in a clear and helpful manner when corresponding with coworkers
- Compassionate listening skills
- Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems