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Inside Regional Sales Manager-Upsell

Location: Burlington, Vermont

Type: full-time

Education: batchelors

Experience: 5-10yrs

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Are you a self-starter, a go-getter, and a deal-maker? At Cox Automotive Retail Solutions, you will find a culture that rewards such entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success. This is a #remote opportunity, and the incoming candidate may work from home. The territory supported by this role will be parts of the Northeast and Southeast portions of the US. Incoming candidates must be comfortable working an Eastern time zone schedule if they do not reside in this region. What You’ll Do: The Inside Regional Sales Manager-Upsell at Dealer.com is responsible for generating upselling to existing clients to meet assigned sales quotas within an assigned territory via outbound/inbound calls and inbound leads. Here’s more of what you can expect when you step up to the plate:
  • This is a revenue-generating role, whereby you will be responsible for prospecting, managing a sales pipeline, and closing on Dealer.com Upsell products to achieve assigned quotas.
  • This will be achieved thru virtual demonstrations of our products as well as working closely with your partner Dealer.com Regional Managers (inside/outside)
  • You will advise and educate the customer on the best solution and negotiate pricing while leveraging the Challenger selling process.
  • Collaborate with Inside Sales and Product Consultants to properly transition accounts for demonstrations.
  • Qualify the Dealer/Needs Analysis by determining solutions current clients have in place.
  • Challenge clients to think differently to overcome their objections in order to secure qualified meetings and close the virtual meeting.
  • Work with your manager to understand, meet and exceed goals and objectives Create, maintain, and share action plans with your manager based on daily, weekly, and monthly analysis of all performance metrics; track and adjust short-term and long-term planning as necessary.
  • Partner with Inside Sales and Outside Sales within assigned territories to review prospect lists and proposed strategies to attract new business.
  • Conduct research in partnership with your manager and Lead Generation to help drive new leads and prospects.
  • Manage a lead prospect pipeline and maintain accurate information about prospects and their companies.
  • Follow the sales process outlined for the Inside Sales organization.
  • Uncover the needs of potential customers and present appropriate products and solutions.
  • Maintain product knowledge of all Dealer.com products and solutions.
What’s In It For You? As a dynamite Inside Regional Sales Manager Upsell, you deserve success in your life as well, and at Cox, we define “success” as being a part of a company that gives you lots of opportunities and options.
  • First, we’ve created an  exceptional salary package , plus  additional incentives  including highly sought-after yearly sales awards and recognition for our top salespeople.  We are an  inclusive ,  sales-friendly environment  where different perspectives are valued and celebrated.
  • Looking for tools and training to up your game? We’ve got them. And we offer a work/life balance that allows you to enjoy flexibility, family, and friends.
  • We believe in taking good care of our team, so you’ll also have access to benefits like an  impressive base salary with an uncapped commission ,  401(K) with company match,  and  quality healthcare & life insurance options .
Cox gives you flexible paid time off, provides access to a lifestyle coach, adoption assistance, pet insurance, employee discounts, tuition reimbursement, and more. Who you are: Minimum Qualifications:
  • Bachelor’s degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years of experience; a Ph.D. and 1 year of experience; or 10 years of experience in a related field.
Preferred Qualifications:
  • Degree in a related discipline strongly desired (e.g., finance, business, etc.)
  • 3+ years of knowledge of software, advertising, or automotive software sales experience including comparable dealership software packages (CDK, Reynolds and Reynolds, DealerSocket, etc.)
  • Requires strong knowledge of the automotive industry, especially automotive dealerships, and the service process.
  • Excellent interpersonal, presentation, relationship-building, collaboration, sales, and territory management skills to work effectively with teams throughout the organization.
  • Ability to use and interpret research and data for the purpose of helping customers find opportunities for improvement.
  • Excellent database management and customer service skills, strong organizational, problem-solving, and multi-tasking skills
  • Self-motivated and disciplined with an energetic, engaging personality.
  • Ability to travel up to 5%.

Insights Analyst II- Essential-Remote

Location: Burlington, Vermont

Type: full-time

Education: none

Experience: 3-5yrs

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The Enterprise Insights Analyst at Dealer.com is a member of the Analytics & Insights team, providing custom analysis and insights for our enterprise class clients. The Enterprise Insights Analyst will leverage data acquisition, manipulation, analysis, visualization, and storytelling skills to provide clear reporting, insights, and recommendations to internal and client stakeholders. The Enterprise Insights Analyst II collaborates with members of the team and project stakeholders to identify dependencies, facilitates communications, and manage towards the successful completion of a variety of analysis projects.  This position should have some experience developing custom reports and tailored insights with visualizations that help tell the story within the data. This position will need to develop a working knowledge of various source systems, develop the ability to extract data from these sources, and then combine data for analysis.  The resulting analysis should provide actionable, recommended steps to increase both program performance and operational efficiencies. Candidates must be located in Eastern or Central time zones. Responsibilities:
  • Provide comprehensive data analysis, reporting, and recommendations across product services and platforms.
  • Collaborate with stakeholders to develop and refine reporting dashboards for Enterprise Clients (Internal and External) that meet their unique needs
  • Provide insights using data visualization and storytelling techniques to clearly address the needs and questions of stakeholders
  • Ability to think creatively to incorporate new types of data into custom insights that provide direction guidance towards business questions
Minimum Qualifications:
  • Bachelor’s degree in a related discipline and 2 years experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years experience; or 6 years experience in a related field
  • Requires strong knowledge of Microsoft Excel, Tableau, DOMO, Alteryx and/or other dashboard development and analysis tools to create actionable insights
  • Requires strong knowledge of accessing and querying MySQL and SQL like data sources
  • ​Excellent written, oral, and project management skills to see insight projects through from initial request to delivery
  • High level understanding of digital advertising, the primary channels (Search, Display, Social, Video) and their uses for influencing consumer behavior
  • High level understanding of website usability and standard metrics used to define user website interactions
Preferred Qualifications:
  • Bachelor’s degree with concentration in Business Analytics, Business Administration or Data Science preferred
  • 3+ years of analysis and data visualization experience, preferably in the digital media field
  • Must be passionate about data while promoting learning and assisting others in using or understanding reporting systems.
  • Approaches work with a continuous improvement mindset, providing suggestions and/or taking action to implement new solutions within the Media Insights team
  • Experience working with large sets of data and pulling directly from various data sources

Senior Insights Analyst -Remote

Location: Burlington, Vermont

Type: full-time

Education: batchelors

Experience: 3-5yrs

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The Senior Insights Analyst at Dealer.com is expected to be comfortable working somewhat autonomously, identifying stakeholders, project dependencies, facilitating communications and managing towards the successful completion of analysis projects.  This position should have experience developing measurement strategies, custom reports and tailored insights with visualizations that help tell the story within the data. This position will need to leverage a working knowledge of various source systems, the ability to extract data from these sources, and then combine data and provide actionable, recommended steps in order to drive both program performance and operational efficiencies.  They will need to coordinate and work with stakeholders across multiple companies to connect data sets and provide objective analysis of the performance of client initiatives. Finally, as a senior member of the team, you are expected to provide some level of mentoring and knowledge share to other team members, pulling from several years of working experience. Candidates should be located in eastern or central time zones. PRIMARY DUTIES/KEY RESPONSIBILITES:
  • This position will be solely focused on eCommerce Analytics & Consumer Solutions aimed at improving eCommerce effectiveness.
  • This position will create and implement client-facing analytics enablement strategy to enrich performance management routines and support the Sales Digital Commerce Managers to deliver best-in-class recommendations to further online transactions and profits for clients.
  • Provide comprehensive data analysis, reporting, and recommendations across both advertising and websites platforms.
  • Collaborate with stakeholders to develop and refine reporting dashboards for Enterprise Clients (Internal and External) that meet their unique needs
  • Provide insights using data visualization and storytelling techniques to clearly address the needs and questions of stakeholders
  • Facilitate cross training and mentoring fellow team members on internal reporting tools, data analysis techniques, internal systems, processes and best practices
  • Ability to think creatively to incorporate new types of data into custom insights that provide direction guidance towards business questions
Required Qualifications:
  • Bachelors degree or an equivalent combination of education and work related experience.
  • 4+ years of analysis and data visualization experience, preferably in the digital media fields
  • Experience accessing and querying MySQL and SQL like data sources
Preferred Qualifications:
  • Experience in using Microsoft Excel, Tableau, DOMO, Alteryx and/or other dashboard development and analysis tools in order to create actionable insights
  • Excellent written, oral, and project management skills to see insight projects through from initial request to delivery
  • High level understanding of digital advertising, the primary channels (Search, Display, Social, Video) and their uses for influencing consumer behavior
  • High level understanding of website usability and standard metrics used to define user website interactions
  • Must be passionate about data while promoting learning and assisting others in using or understanding reporting systems.
  • Produces high-quality work that is accurate and thorough, with an attention to detail.
  • Approaches work with a continuous improvement mindset, providing suggestions and/or taking action to implement new solutions within the Media Insights team
  • Experience working with large sets of data and pulling directly from various data sources
  • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements.
  • Other duties as needed or required.

2023 CAI Summer Intern-SEO Product

Location: Burlington, Vermont

Type: internship

Education: high-school

Experience: <1yr

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Are you a motivated self-starter looking for the opportunity to see what it is like working with an in-house enterprise SEO team? Do you want to learn from some of the top SEOs in the industry, get to work hands-on with them, and see the results of your work? Look no further. The Cox Automotive (Dealer.com) SEO Product Team is seeking a summer intern to join the team focusing on the Kelley Blue Book and Autotrader content strategy. You will get the opportunity to learn the ins and outs of SEO and end the summer with a project that will be excellent for your portfolio. Responsibilities
  • Learn to perform keyword research and use those skills to grow a targeted keyword portfolio.
  • Conduct competitor analysis to identify gaps in our content coverage and areas of opportunity.
  • Evaluate cannibalizing URLs and determine the appropriate redirect or repurpose strategy for older content.
  • Audit internal linking on an ongoing basis to improve the search visibility for our highest-value pages.
  • Map out new and existing verticals to ensure optimal search visibility.
  • Get to know and learn to communicate with our amazing editorial team.
  • Monitor the performance of site rankings with a focus on increasing and defending our rankings.
This internship will allow you to gain knowledge from some of the best and get enterprise experience many SEOs dream of obtaining in their careers. The knowledge you leave with will be extremely beneficial when searching for the right job in the future. Cox Automotive provides an inclusive and supportive environment that team members appreciate. Don’t miss this great opportunity to learn. QUALIFICATIONS Minimum
  • Qualified intern candidates with be a rising junior or senior, with a preference given to graduate students pursuing a degree in Marketing, Internet Marketing, Website Development, Digital Media, or a related field.
  • Cox does not provide a housing allowance.
Preferred
  • Previous experience working directly with SEO campaign management
  • Previous experience with analytics and common reporting platforms/tools
  • Search Engine Marketing, email marketing, social media experience (e.g., Facebook, blogging, reputation management, etc.)
  • Strong knowledge of web-based applications and common Internet protocols and conventions (web browsers, email, HTTP, FTP).
  • Basic knowledge of web display languages (i.e., HTML, CSS) and Microsoft Office applications (i.e., Word, Excel) is also required. Knowledge of web development techniques, technologies, and databases is preferred but not required (e.g., XML, JavaScript, Velocity, MySQL).
  • Excellent interpersonal skills, including the ability to communicate articulately both verbally and in writing, the ability to manage difficult situations and difficult people, strong copywriting and proofreading skills, highly customer-focused (internal and external customers), engaging and effective subject matter expert, and presenter.
  • Strong time management skills with the ability to multi-task proactively and in response to issues as they arise, proven methods to manage self and others (both clients and colleagues) adept at problem-solving, able to follow procedures, flexible to creatively develop solutions and workarounds as needed.
  • You prioritize the needs of self, others, and the organization.  You contribute to an enjoyable and supportive work atmosphere while maintaining a positive attitude, and you work independently while providing internal customer/stakeholder service and exercising sound judgment.

Learning Performance Consultant-Remote

Location: Burlington, Vermont

Type: full-time

Education: batchelors

Experience: 5-10yrs

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Cox Automotive (Dealer.com) is currently looking for a Learning Performance Consultant to join our team.   This role is remote/work from home.  You must reside in the Eastern Time Zone or Central Time Zone of the United States and be located near a major airport.   Role: The Learning Performance Consultant is responsible for analyzing, selecting, implementing, and delivering learning & development solutions for business performance gaps based on business needs. This requires understanding client business strategies and capability needs and turning that analysis into actionable, innovative solutions aligned with client strategy. The Learning Performance Consultant will collaborate with the Learning Operations and Design team, clients, and subject matter experts to design and deliver leadership, talent, and culture learning programs and resources via virtual, blended, or instructor-led methods. In addition to facilitating individual and group learning experiences, they will steward rotational, gig, and other experiences to help learners unleash their potential in alignment with their career goals at Cox Automotive. This position reports to the Director, Global Learning Consultation & Delivery. Responsibilities:
  • Conduct needs analysis employing a holistic view and approach to training solutions by analyzing, selecting, and implementing training and development solutions for business performance gaps based on business needs.
  • Apply human performance improvement principles and consult with the business unit and Global Learning team management to improve business performance.
  • Partner with internal clients and stakeholders on scope, goals, deliverables, required resources, and timing to ensure project success
  • Identify and partner with various thought leaders and subject matter experts to collect, deliver, and validate content.
  • Lead training and development initiatives involving multiple associates and matrix partners.
  • Coordinate and drive the plan for learning programs. Takes ownership of assigned projects, documents program plans, and promptly tracks and reports results, causing timely milestones completion.
  • Manage marketing and communications for assigned programs. Communicate regularly with stakeholders, Global Learning leadership, and others as required.
  • Grow and maintain positive relationships with internal CAI departments, external clients, and strategic partners.
  • Create and maintain documentation, including Client Profiles, program documentation, and project scope and plan changes.
  • May develop instruction or reference content as needed to ensure timely and accurate implementation of performance solutions.
  • Perform other duties, as needed, to support the organization’s learning culture.
Qualifications:
  • BA/BS degree in related field and 6 years' experience in the development and delivery of adult learning programs. The right candidate could also have a different combination such as a master's degree and 4 years' experience; or a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
  • Experience facilitating and delivering leadership development, organizational design, team development, strategy development, and change.
  • Understanding of adult learning principles and methodologies with the ability to apply that understanding in a relevant, engaging, real-world manner.
  • Ability to deliver learning content using engagement strategies for virtual and in-person settings and to utilize various classroom, webinar, and video delivery tools.
  • Experience converting business concepts into creative, engaging, and relevant learning experiences.
  • Ability to work and thrive independently in a fast-paced, self-directed environment with a mindset for continuous improvement.
  • Ability to write and implement program and project plans.
  • Demonstrated organizational, planning, prioritization, and project management skills.
  • Strong interpersonal, relationship-building, and communication skills with the ability to engage and inspire all levels of leaders and participants.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Teams, Outlook) and aptitude for learning and applying new technologies and instruction techniques.
  • Ability to travel up to 50% of the time and obtain credentials to travel internationally.
Preferred Qualifications:
  • Experience with OneDrive, Smartsheet, and other collaboration software to complete projects and stay connected with key partners.