Vermont Information Processing is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass!  For over 50 years VIP's success has been driven by the relationships we've built with our beverage customers and partners. We work to solve their mission-critical problems, provide innovative solutions for their businesses and never stop reimagining ways that we can help them succeed.

VIP is looking for a Software Support Specialist for mid-shift coverage to join our RAS (Route Accounting System) Customer Support Team. The successful Software Support Specialist must enjoy working with others, be a fast learner, have excellent technical diagnostic skills, and enjoy a fast-paced environment. We are looking for an enthusiastic individual who can handle multiple tasks and be committed to customer satisfaction. Knowledge of the distribution industry is a plus. Position Type: Full Time, Hybrid - will be required to report to our office in Colchester, VT Primary Responsibilities:

• Work directly with customers by email or phone
• Respond promptly to customer inquiries in a professional manner
• Obtain and evaluate all relevant information to handle and resolve customer complaints
• Direct requests and unresolved issues to the designated resource
• Serve as liaison between the customer and various internal departments
• Record details of inquiries, comments, complaints, transactions as well as actions taken towards resolution
• Follow up on customer communications and interactions

Requirements:

• Excellent communication skills - verbal & written
• Strong ability to analyze and solve problems
• Attention to detail and accuracy
• Detail oriented and ability to maintain data confidentiality
• Reliable & dependable
• Ability to multitask under pressure
• College degree and at least one year of customer service experience preferred
• Must be able to work the mid-shift. Preferably 11:00AM - 8:00PM

Vermont Information Processing is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass!  For over 50 years VIP's success has been driven by the relationships we've built with our beverage customers and partners. We work to solve their mission-critical problems, provide innovative solutions for their businesses and never stop reimagining ways that we can help them succeed.

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Vermont Information Processing is seeking a motivated and enthusiastic Software Sales Specialist to join our Account Management Sales Team. If you've enjoyed a beer, soft drink, glass of wine, or spirit lately there's a good chance that one of our applications was used in its journey from the supplier to your glass. Our software may not be able to tell us what drinks you have in your fridge at home, it knows all of the stores near you that sell your favorite beverages!  Our solutions help beverage professionals run their businesses and are used by brand owners like Anheuser Busch, Gallo, Monster Energy and 100,000 other tasty brands! At VIP, our customers are our friends. The Software Sales Specialist will be responsible for developing meaningful relationships with our customers by maintaining and encouraging trust and loyalty. Our sales process begins with education, requiring this role to demonstrate our software products and understand the customer's needs thoroughly in order to make the right promise. Ideal candidates for this position will be energetic, positive, and organized professionals who are able to effectively create relationships within the beverage market. A personality that shines through online meetings and a desire to excel are a must! Position Type: Full Time. Strong preference for hybrid, (reporting to our office headquarters in Colchester, VT), but will consider remote. Required Skills and Abilities:

• Excellent presentation, verbal and written communication skills
• Strong business acumen with an understanding of how software can provide significant value to an organization
• Experience in customer service and building client relationships
• Technical acumen with the ability to effectively explain technical procedures to customers
• Strong organizational and time management skills
• Bachelor’s degree plus 1-2 years of previous sales experience OR an equivalent combination of education and experience

Vermont Information Processing is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass!  For over 50 years VIP's success has been driven by the relationships we've built with our beverage customers and partners. We work to solve their mission-critical problems, provide innovative solutions for their businesses and never stop reimagining ways that we can help them succeed.

VIP’s Pricing Team is seeking a Junior Software Engineer (SE1) with a passion for creating user-friendly applications. The ideal candidate will take great pride in their work and be willing to rethink and suggest improvements for current applications as well as contribute to the development of new projects. This person must be comfortable working closely with a small team and have the flexibility to work on clearly-defined as well as abstract tasks to achieve a shared goal. The successful candidate will have practical programming experience, knowledge of programming best practices, and have the ability to work in a high energy environment. As a Software Engineer you will work in a team to improve the features and stability of existing applications. You will be assigned programming changes identified by our customers and can include enhancements, fixes to bugs, customization of software or interface development (data extracts). Position Type: Full Time, Hybrid. This position will report to our office headquarters in Colchester, VT. Primary Responsibilities:

• Independently complete well-scoped components from a larger project in a reasonable time frame
• Collaborate with your team to design, plan, implement and test solutions as well as with other departments to understand application development needs
• Communicate well with team members and external teams
• Follow, enhance and contribute to established team processes
• Continuously seek self-improvement and learning

Requirements:

 

• Bachelor's Degree in Computer Science/Software Engineering or 5 years related experience, or an equivalent combination of education, training, and experience
• Programming experience  (RPG, Java/Kotlin, JavaScript/TypeScript)
• Strong understanding of database concepts and SQL
• Solid knowledge of programming fundamentals—algorithms, data structures, design patterns, and paradigms
• Effective oral & written communication

  Technologies We Use:

• Languages: Java/Kotlin, Javascript/Typescript, PHP, SQL, C#
• Frameworks: Spring Framework, Spring Boot, Sencha ExtJS
• Tools: Jira, Git, Jenkins, Rundeck, Grafana, Graylog
• Other: database performance optimization, Linux administration, JWT, OpenAPI, SASS, UI/UX

Vermont Information Processing is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass!  For over 50 years VIP's success has been driven by the relationships we've built with our beverage customers and partners. We work to solve their mission-critical problems, provide innovative solutions for their businesses and never stop reimagining ways that we can help them succeed.

The VIP Accounting Department has an immediate opening for an Accounts Receivable Administrator. We are seeking a seasoned professional with a working knowledge of in managing Accounts Receivable. The ideal candidate for this role will be highly organized and have the ability to learn quickly and work independently. The Accounts Receivable Administrator must also have the ability to communicate effectively with customers and fellow employees. Primary Responsibilities:

• Perform daily cash management duties, such as processing and recording of bank deposits
• Monitor customers with past due balances and contact them via telephone, email, and mail to resolve outstanding balances while strengthening and growing your relationship with them.
• Respond to customer inquiries and invoice requests
• Verify discrepancies and resolve clients’ payment concerns
• Perform day to day financial transactions, including verifying, posting and recording accounts receivables’ data
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement
• Additional accounting/administrative tasks as assigned

Desired Skills & Requirements:

• 2+ years of work experience in Accounts Receivable
• Hands-on experience with Excel
• Proficiency with Google Drive
• Familiar with NACHA rules and guidelines
• Excellent organizational skills and attention to detail
• Strong data analysis skills
• Ability to learn quickly and work well independently
• Strong communication skills
• Solid understanding of basic accounting principles, fair credit practices and collection regulations
• Accounting degree is a plus

Vermont Information Processing (VIP) is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass!  For over 50 years VIP's success have been driven by the relationships we've built with our beverage customers and partners. We work to solve their mission-critical problems, provide innovative solutions for their businesses and never stop reimagining ways that we can help them succeed.

VIP is seeking a qualified Sales Team Manager, to oversee and lead the activities of our various sales departments. This position will be based in our Colchester, VT office and require travel to various customer locations around the US, roughly 50% of the time. We are looking for an individual with proven leadership experience who's excited to join a growing organization that provides the best in beverage software solutions. Job Responsibilities:

• Provide leadership, coaching, and direct management to a team of 15 - 20 sales people, consisting of sales representatives, account managers and marketing specialists
• Develop a deep understanding of products, helping ensure quota attainment
• Travel up to 50% of time to develop and maintain close working relationships with the marketplace
• Set and achieve sales quotas that match strategic initiatives of the company
• Define standards and tailor sales operations to meet the needs of customers, company and external partners
• Provide accurate and regular updates on pipeline activity and forecasted revenue to the company president
• Collaborate with senior leadership to develop sales quotas and strategies

Required Skills and Qualifications:

• Five or more years of experience managing a sales team
• Experience in software sales
• Proven success in managing teams as well as entire sales process from planning to closing
• Growth oriented background/startup
• Excellent communication, interpersonal, and organizational skills
• Nimble mindset but with the ability to put structure around things
• Player-Coach mentality

Benefits Include:

• Health Insurance
• Vision and Dental Expense Reimbursement
• ESOP (Employee Stock Ownership Plan)
• 401k and Profit Sharing
• Life and Disability Insurance
• Health Savings and Flexible Spending Accounts
• Paid Parental Leave
• On-site Child Care Center (VT)
• On-site Fitness Center (VT)
• On-site Health Clinic (VT)
• Discounted Gym Memberships
• Combined Time Off and Floating Holidays
• Flex and Hybrid Schedules