Data Innovations is looking for a Software Engineer

Essential Functions and Responsibilities:

• Review, modify, develop, and implement software applications, some very complex in nature
• Develop/enhance existing programs by identifying and analyzing areas for modification
• Monitor and correct software defects
• Develop code consistent with product needs and quality standards
• Design, code and debug applications in various software languages
• Active participant in software release cycle
• Assist in troubleshooting and correcting software defects
• Assist with customer/client issues or requests
• Ensure internal documentation is complete, accurate and up-to-date, including documenting code consistently throughout the development process
• Continually update technical knowledge and skills
• Provide assistance to testers and support personnel as needed
• Participate in testing process through writing, running, and reviewing of both automated and manual test plans.
• Identify ways to improve quality and efficiencies in the department
• Work as an active and collaborative member of an agile project team

Requirements

Knowledge, Skills, and Abilities:

• Proven experience in all or a combination of the following: C/C++, Java, C#.NET, Windows, Visual Basic, Intersystem Cache, Delphi, PostgreSQL, AngularJS, Typescript, JavaScript, HTML, CSS, JSON, RESTful services, Node.js
• Proven ability to successfully write code and test software applications
• Ability to keep current in constantly evolving technical advances
• Strong analytical and problem solving skills
• Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Strong Communication skills (verbal and written)
• Project planning/execution skills including estimating, scheduling, and executing on committed schedules
• Ability to follow DI’s policies and procedures and system usage practices
• Experience working in an Agile software development environment including participation in a team using one of the more commonly used process frameworks (Scrum, Kanban, XP, or Lean)
• Engineers must be available in a scheduled rotation for after-hours support of escalations of Instrument Manager and/or other DI products for critical issues with customers.
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts
• Ability to follow DI’s policies and procedures and system usage practices
• Must comply with Company vaccination policy

 

Education and/or Experience

BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent work experience.  

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use.  

Supervision Level

This person reports directly to the Development Manager or Director or VP

Data Innovations is looking for a Sales Engineer.

Essential Functions and Responsibilities:

• Provide technical expertise in pre-sales walkthroughs at client sites, assessing workflow and developing custom demonstrations and recommendations to address current and prospective client requirements.
• Actively participate in development of new messaging, “scripting”, and talking points for product demos, presentations, value propositions, etc.
• Collaborate across departments using your technical knowledge to influence product lifestyle, drive sales, and ensure consistent and timely delivery of project estimates and documents post-sale.
• Maintain the demo database, including yearly updates and
• Assists in the completion of Requests for Information and Requests for Proposal by providing detailed product feature/function information.
• Drive Sales support activities including demonstrations, technical calls, on-site meetings and
• Maintain knowledge of competitive solutions to effectively address and dispel customer objections
• Other duties as assigned

 

Requirements

Knowledge, Skills and Abilities:

• Polished, confident communication and presentation Able to communicate highly technical concepts and translate into simple business value
• Possess and maintain expert level medical laboratory experience to include:
  • the uses and functionality of Data Innovations’ products
  • in-depth knowledge of IVD analyzers
  • LIS and EMR application requirements
  • technical specifications related to middleware interfaces
  • the laboratory industry in North America (with potential expansion to worldwide region)
  • The roles of the laboratory information system(s), analytical and automation instrumentation and how they interoperate
• Working knowledge of Server, PC and network hardware
• Excellent problem solving skills, including the ability to create solutions to problems identified while consulting with customers
• Strong time management and organization skills
• Satisfy travel requirements (Minimum 50% of travel required)
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts.
• Must comply with company vaccination policy
• Ability to follow DI’s policies and procedures

 

Education and/or Experience

• Bachelors Degree and at least 2 years relevant working experience in sales engineering or implementation of IVD analyzers

-OR-

• Associates Degree and at least 4 years relevant working experience in sales engineering or implementation of IVD analyzers

-OR-

• At least 7 years relevant working experience in sales engineering or implementation of IVD analyzers

 

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position has high travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.  

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

• Previous Sales/Consulting Experience
• Experience in providing customer demonstrations of products
• Completion of an Accredited Program in Medical Laboratory Technology and experience working as a Medical Technologist or Clinical Laboratory Scientist
• Experience with Microsoft SharePoint
• Prior use of Data Innovations’ Products

 

Supervision Level:

This person reports directly to the Director, Commercial Operations.

  Data Innovations is Looking for a Product Owner. Essential Functions and Responsibilities:

• Be the “Voice of Customer” for internal stakeholders
• Work with the relevant Product Team Members(s) to define and prioritize product deliverables for our customers
• Interpret customer requirements (workflows and requests) and translates them into user stories with acceptance criteria that can be understood by Engineering to build and test the product by articulating the "What and Why" of the requests.
• Work closely with development teams to define the scope of work, clarify customer requirements for the team, establish acceptable time frames for completion, and assist in managing the development process through to product completion (e.g., epics, customer enhancements, known issues, usability, cyber security)
• Participate in the Risk analysis of User Stories review and act as a subject matter expert to help clarify any requirements for the review process
• Drive the backlog prioritization and refinement process that defines feature commitments for upcoming sprints, considering the multi-faceted needs of the business
• Work with customers on validation and acceptance of product delivery before the final release
• Participate in the release and sprint planning, including a review of the previous sprint, an overview of an upcoming sprint, a review of new customer requirements, enhancements, and any other planned items
• Provide content to Knowledge Management and Marketing functions on customer-facing documentation, release notes, and training documentation

Required skills and experience:

• Experience working in an Agile/Lean/Scrum environment.
• Working knowledge of ASTM HL7 FHIR and Lab diagnostics industry interoperability trends.
• Clinical or Diagnostics Device background.
• Proficient oral and written English communication skills.
• Ability to follow DI’s policies and procedures.
• Must comply with and pass an initial background check and drug screening, as well as subsequent background checks, drug screenings, and vaccine requirements as required by customer contracts.
• Must comply with the company vaccination policy.
• Ability to follow DI’s policies and procedures.

  Preferred skills and experience:

• 2+ years' experience in Product Management, Customer Support, Technical Support, or Engineering
• Operational expertise with the Instrument Manager Product from Data Innovations
• Knowledge of laboratory information systems (LIS), analytical instrumentation, and automation systems
• Familiarity of medical coding systems i.e., SNOMED, LOINC, RXNORM, NDC, ICD-10, CPT, etc.
• Familiarity of HL7v2 interoperability for Orders (ORM), results (ORU)
• Pragmatic Institute, Product Plan, or other Product Management Training
• Responsible for building, editing, and maintaining the feature and user story backlog including acceptance criteria, defects, etc.
• Plan and prioritize product feature backlog user stories for their work-streams
• Assess value and prioritize user stories to ensure work focuses on those with maximum value as aligned to the product strategy
• Responsible for iteration pre-planning and prepares to bring forward detailed user stories during iteration planning
• Ability to present technical information in a comprehensible way to an audience with a broad variety of technical aptitudes
• Feel comfortable working in a fast-paced, time sensitive environment.

  Education and/or Experience

• Bachelor’s degree in business, engineering, computer science or a related field and a minimum of 2 years’ experience related to product management such as Polarion, Jira, or other requirement software systems OR at a combination of education and related working experience from which comparable knowledge and skills can be acquired.

  Physical Requirements/Working Conditions:

• While performing duties of this job, the employee is functioning in a sedentary light office position with a high frequency of telephone communication, keyboarding, and computer.
• Ability to work remotely in North America
• Ability to travel 25% of the time

  Supervision Level This person reports to the Director of Product Management.

Essential Functions and Responsibilities at Data Innovations:

• Write, edit, and maintain technical documentation using industry, translation, and corporate-specific standards to ensure content is appropriate for targeted user groups
• Research clinical and technical subject matter, organize information from multiples sources, and express technical information in written form that is comprehensible to a wide audience
• Install and use Data Innovations’ applications to develop product expertise while deep diving into complicated workflows and goals, ensuring content is accessible and appropriate for targeted user groups
• Collaborate daily and flexibly with remote, global, cross-functional teams while also working independently to meet deadlines in an agile lifecycle
• Design, structure, write, edit, and maintain complex technical content in multiple, accessible formats using industry and corporate-specific standards
• Create and iterate on graphical, video, and other multimedia solutions that enhance the user experience
• Work closely with international subject matter experts and the regulatory team to produce technically accurate content within regulatory guidelines
• Collaborate with the Technical Communications team members to maintain the processes that provide for the preparation, review, revision, translation, publishing, and maintenance of technical documents
• Fully engage with the Technical Communications team’s posting rotation to publish documentation and software to the Data Innovations website
• Work with other teams to prioritize, implement, and publish content and website updates to address customer and employee requests
• Manage the full content translation process and generate content into multiple languages

Requirements

Knowledge, skills, and abilities:

• 3+ years of experience in the technical writing and editing field with experience producing a variety of content formats, including HTML and PDF.
• Excellent interpersonal and technical communication skills, including grammatical and copyediting
• Experience in planning and executing projects in an agile software development
• Ability to focus on process adherence and proactively initiate
• Experience designing, creating, and editing accessible visual communication deliverables, such as graphics and videos.
• Ability to plan, execute, and manage projects independently and
• Ability to prioritize competing demands in a fast-paced, cross-functional environment, shifting quickly to achieve on-time team goals and representing work in cross-functional meetings.
• Learning agility and willingness to independently learn new processes and
• Experience giving and receiving individual and team feedback, including
• Thorough grasp of technical writing and design
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts.
• Must comply with company vaccination
• Ability to follow DI’s policies and

Preferred Skills and Experience

In addition to the above requirements, the ideal employee/candidate will have experience with:

• The medical device, laboratory, or other regulated industry
• Madcap Flare or other help authoring tool
• Software for video creation and editing
• Git source control software
• Polarion or other Application Lifecycle Management Software
• HTML, XML, and/or CSS programming
• Translation processes
• Structured writing and content reuse

 

Education and Experience

Bachelor’s Degree and at least three years of experience in documentation, technical writing, marketing communications, or quality/regulatory affairs, or at least six years’ experience working in a related field from which comparable knowledge and skills can be acquired.  

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use.  

Supervision Level

This person reports directly to the Technical Communications Manager.

Essential Functions and Responsibilities:

• Support business leaders on organizational design, career development, workforce planning, succession planning, employee relations and leadership development
• Will deliver on key HR programs, best practices, and people solutions for Data Innovation’s employees.
• Is a key advisor responsible for creating, implementing, and championing initiatives to ensure alignment with organizational planning, talent management, and leadership development.
• Instrumental in fostering a culture that promotes growth, engagement, and optimal performance across the organization.
• Act as a culture ambassador, fostering diversity and inclusion and creating an amazing place to work
• Provide management coaching to front line managers and senior leaders
• Review and analyze data to identify trends and recommend solutions to improve performance, retention, and employee experience
• Partner with managers to retain, develop and motivate people to achieve their fullest potential
• Lead functional HR projects/initiatives (e.g. HR polcies and procedures, leave management, performance management, employee engagement, etc.)

  Requirements Knowledge, Skills, and Abilities:

• Resilient and able to thrive in a fast paced, entrepreneurial environment with a high level of energy and sense of humor
• Passion for innovative HR solutions and process improvement
• Outstanding interpersonal and influencing skills; demonstrated ability to develop relationships and influence at multiple levels within the organization

• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts
• Must comply with company vaccination policy
• Ability to follow DI’s policies and procedures

  Education and/or Experience

• Bachelor’s Degree and 4+ years experience in Business or Human Resources, or related discipline OR at a combination of education and related working experience from which comparable knowledge and skills can be acquired.

  Physical Requirements/Working Conditions: While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use.   Supervision Level This person reports directly to the Director of Human Resources.