At Northern Digital, our mission is built around using our measurement technologies to improve medical procedures and patients’ lives. This requires product innovation that is achieved through fostering collaboration, trust, and strong relationships. At NDI, you will work with talented people who are ready and willing to push their limits in an environment where learning and exploring new ways of doing things is valued as much or more than experience. We are proud of our heritage, culture and international growth over the past 41 years and are honoured to be a valued partner with the world’s leading medical companies. There's never been a better time to join NDI - The world leader in tracking technology – Join Us! Role Summary: The Director of Sales, North America will be accountable for planning, developing and directing all sales activities at NDI. This includes the creation and implementation of strategic sales objectives that align with NDI’s Mission and Vision.  This coupled with strong medical applications knowledge, as well as technical and business understanding of NDI customers and medical products is required to effectively lead the Sales Team. We are committed to advancing Med Tech efforts in: Neurology, Robotic Orthopaedics, Electrophysiology and Interventional Radiology first and foremost. If you are results-oriented, with a strong background in driving revenue growth in a B2B environment, and a passion for healthcare technology, this is for you. Scope of Responsibilities: Commercial Leadership Team (CLT)

• As a key member of the CLT, contribute to advancing NDI’s vision and growth strategy by providing leadership and expert knowledge in the development of strategic sales goals, including short-term and long-range plans, objectives, and metrics.
• Facilitate interdepartmental communication, particularly regarding the effective definition of customer experience, among the Product, Clinical, and Sales teams.
• Enable cross-collaboration between Sales and Product development to develop a sound understanding of customer technical product requirements, pricing elasticity, and market insights to advance our market-driven approach and achieve success together.
• Conduct continuous analysis of the competitive environment not only for NDI technology but our customers’ medical markets, sales forecasts, and consumer trends.
• Bring curiosity and challenge the status quo to advance our efforts towards building a performance driven culture and environment, that serves to better not only our organization but the impact to the medical community.

Sales:

• Manage, grow and analyze North American sales opportunities to track to corporate revenue goals.
• Manage the North American sales team and develop and execute key growth strategies to achieve business financial targets, manage the sales pipeline, and meet customer acquisition and revenue growth objectives.
• Participate in sales meetings as the expert on customer issues and perform sales duties as required (e.g. represent NDI at tradeshows, conferences, review and approve sales orders, perform product demonstrations, partner in the creation and implementation of various contracts).
• Participate in technical product discussions, be able to understand customer requirements, advocate and/or challenge their requests, taking a consultative approach.
• Support and assist the sales team by giving presentations, following up on sales leads, creating special accounts and closing sales as necessary.
• Evaluate, review and recommend appropriate sales incentive and recognition programming to support people development and engagement.
• Leverages and champions system tools, such as Salesforce and Epicor to manage customers, and promote effective collaboration.
• Optimize and implement improved global sales operating mechanisms/cadence for business effectiveness: account planning, revenue planning/annual forecasting, monthly business analysis reporting, national sales meeting, etc.
• Implement a robust revenue forecasting process, utilizing data insights and market trends to predict revenue generation and targets, and plan resource allocation accordingly.

Team Management/Development:

• Create an environment that increases the effectiveness and efficiency of the team, through active leadership, strong communication, and collaborative efforts.
• Ensure Customer Experience team is set up to win, to ensure top-notch customer satisfaction and retention.
• Scale and nurture a performance sales culture, focused on delivering value to our customers. Set aggressive sales targets, optimize performance, and coach and mentor the team to achieve exponential growth, manage performance.
• Invests in talent and people development to establish a high performing Sales Team to meet the needs of our customers, striving for strategic partnerships.
• Manage Sales budgets.

Education and Professional Qualifications:

• University degree preferably in Science, Engineering and/or a Business discipline (MBA).
• Minimum 10+ years’ experience working in Sales Leadership, preferably in a Medical Tech and/or Medical Device environment.
• Minimum 3-5 years’ experience in Technical/Healthcare customer-facing role in a high-tech and/or surgical robotics industry.
• Proven track record of success in scaling revenue generation, management and mentoring ability as it pertains to customer/OEM relationships; B2B experience is an asset.
• Passion, energy and ability to rally people to action while delivering results.

Desired Characteristics/Additional Assets:

• Business insight, intellectual curiosity, decisiveness and financial fundamentals.
• Willingness to be a hands-on leader, comfortable contributing in a multi-disciplinary environment and providing support at all levels.
• Analytical mindset with proficiency in sales management and analytics tools.
• Creative thinker with customer-centric approach, bias to action and positivity.
• Excellent communication skills; verbal, written and presentation.
• Willingness to travel.

When the world’s top medical device OEMs and academic institutes need real-time medical instrument navigation, they call Northern Digital. Why? Because no one can rival the accuracy and reliability of our optical measurement and electromagnetic tracking solutions.  NDI team members are passionate about delivering innovative technology that will help to unlock new procedures and solutions.   Interested in becoming a valued member of the NDI team? We’re growing and looking for great people to join us. Our team of professionals at the Northern Digital Inc. (NDI) office located in Shelburne, Vermont are currently recruiting for a Hardware Design Engineer with experience in product design and development.

How You Will Make an Impact

You will be responsible for detailed design and development of electromagnetic tracking systems, from conception to implementation, and will work as part of a cross-functional R&D team, building solutions for our OEM partners. This role requires someone with a proven record of implementing and integrating embedded hardware systems. The successful candidate will be dependable, highly organized, and effective at hardware design and implementation, as well as system integration, documentation support and test. The successful candidate will be joining our team of professionals at the Northern Digital office located in Shelburne, Vermont.

What you’ll be Doing:

In addition to hardware design, you are expected to:

• Design to NDI’s internal development standards, and produce associated technical documentation to meet design control requirements, including documenting requirements and specifications
• Help the team to collaborate and integrate designs with the embedded system software group
• Prepare material and participate in peer reviews
• Participate in defining/developing appropriate tests for the embedded designs
• Ensure completion is timely, striving to meet or exceed project milestones

What you’ll bring to the role:

• BS or advanced degree in Electrical engineering or other related technical discipline, with 15+ years of experience doing HW design.
• Circuit and layout design and review for mixed signal circuits
• Familiarity with lab equipment used to circuit analysis and troubleshoot
• Signal processing concepts
• ARM processors, FPGA design, wireless/Bluetooth design, digital interfaces
• Familiarity with Python, Linux, Altium
• Familiarity with Agile frameworks including Jira, Confluence, Bitbucket
• A fit with NDI culture: Be Different, Be Better; Customer First; Be Genuine & Honest; Win Together
• Excellent problem solving and trouble shooting skills
• Ability to initiate and take on work independently with minimal guidance
• Good personal organization as well as written and oral communication skills
• Capability for generating technical design documentation

Desired Characteristics/Additional Assets:

• Magnetics/physics/mathematics background
• Analog design, including Spice simulation knowledge
• Experience integrating with FPGAs

Quality Requirements:

NDI is committed to achieving excellence in our Quality activities, which is dependent upon the processes, practices and employees of NDI. Our objective is to maintain a Quality Management System in compliance with ISO 9001, ISO 13485, the US FDA Quality System Regulation as well as any additional regulatory requirements of the markets in which our products are sold. This ensures that our OEM medical partners receive the highest quality instrumentation from NDI. Employees of NDI are instrumental in our compliance efforts and are required to understand and comply with the QMS.

• The Hardware Design Engineer is accountable for delivering quality hardware artifacts, which are designed, documented, developed and tested to meet NDI design control requirements.

When the world’s top medical device OEMs and academic institutes need real-time medical instrument navigation, they call NDI. Why? Because no one can rival the accuracy and reliability of our optical measurement and electromagnetic tracking solutions.  NDI team members are passionate about delivering innovative technology that will help to unlock new procedures and solutions.   Interested in becoming a valued member of the NDI team? We’re growing and looking for great people to join us. What You Will Be Doing: Performs electrical assembly of NDI products with the use of microscope, solder and epoxies.

• Assembles and solders cables and cable components
• Required to solder small wires to printed circuit boards
• Can work most of the day under a high-powered microscope

Performs mechanical assembly of NDI Products

• Mechanically assembles connectors, enclosures and sub-assemblies
• Performs encapsulation of electrical components in non-conductive material(s) as required

Performs process control activities relating to product quality and inventory control

• Visually inspect your own work for complete, error-free assembly
• Performs basic testing (continuity) of electrical circuits and connections
• Completes all required paperwork in a timely and accurate manner
• Maintains point-of-use inventory accurately; requisitions for re-supply as required

Works in a safe manner and engages in good housekeeping practices 

• Adhere to all required safety practices and standards
• Maintains cleanliness and organization of work area
• Follows required Electrostatic Discharge (ESD) practices

Help improve manufacturing processes

• Offers feedback and suggests changes to improve processes

Ready To Make a Difference? What Will You Bring to this Role:

• High school diploma or equivalent combination of education and experience
• A fit with NDI culture: Be Different, Be Better; Customer First; Be Genuine & Honest; Win Together
• Demonstrated technical aptitude
• Can sit for long hours at a desk
• Is comfortable working under a microscope for majority of the tasks
• Understands proper use of tools
• Ability to perform fine detail assembly work
• Able to read and follow process documentation including work instructions and drawings
• Is comfortable using a computer to capture data relevant to the job being assembled in an ERP system (lot numbers, scrap comments, etc…)
• Is an artist, model builder or enjoys detailed oriented hobbies
• Patient and calm personality