Competitive Computing (c2)
C2, A Xerox Business Solutions Company is a leading technology consulting firm for Data Solutions, Cloud Solutions, and Managed Services. C2 helps organizations establish and sustain a competitive advantage through the innovative use of technology. With a focus on building strategic value, C2's industry-leading solutions are custom-designed to help position clients to compete in an increasingly fast-paced and highly connected world. Since 1993, C2 has worked with brand-name businesses, as well as educational and government institutions, to deliver award-winning solutions. C2's local team is nationally recognized and specializes in best-in-class B2B Digital Experience Platforms, Software-Defined Data Centers, Cloud Management, IT Transformation Services, and 24/7 Managed Support. Find more at https://www.competitive.com/
Jobs by C2 - Competitive Computing
Senior Microsoft Engineer
See Full ListingXerox Corporation (C-2-Competitive Computing) is seeking a motivated Sr. Microsoft Engineer. As a Sr. Microsoft Engineer you will ensure successful outcomes for our clients located in the greater Burlington VT area by providing a world class client experience. You'll work closely with our clients, sales team, and peers to design, implement, and support Microsoft based products with emphasis on Office 365, Active Directory and Exchange. A combination of deep technical expertise, strong sense of personal integrity, a professional demeanor, and a focus on building lasting client relationships will be critical to ensuring ongoing success for our organization and that of our clients. You will have contact with clients in-person (10-20% of the time), over the phone, email and via case management systems to ensure status updates are being provided during engagements.
Responsibilities:
Operate as a project-focused engineer to ensure successful delivery of Microsoft solutions for our clients around Office 365, Azure, Intune, and on-premises infrastructure - Windows Server, SCCM, DHCP / DNS and Active Directory
- Design, install, configure, troubleshoot, upgrade and support extensive cloud and on-premises Microsoft solutions with clients
- Assist with project management activities throughout project lifecycle
- Assist with technical sales support in selecting and designing the correct solution
- Ensure proper project documentation and time entry
- Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through client's environments
- Provide knowledge transfer and training to clients
- Maintain client communications and expectations
- Leverage team members for escalation needs and provide as appropriate
Qualifications:
- High School Diploma or equivalent required, college degree preferred
- 10+ years of general IT experience with focus on Microsoft solutions
- 5+ years project work architecture and design, implementation, upgrades and cut-over for Office 365, Active Directory and/or Exchange
- Proficiency in troubleshooting, migrating and installing Office 365 products
- Familiar with on-premises and cloud environments such as Azure and AWS
- Must have a valid driver's license
- Related Microsoft certifications (MCP, MCSA, MCSE)
- Strong oral and written communication skills
- Flexibility in task assignments, priorities and work environment
- Creative problem solver and desire to learn
- Ability to troubleshoot basic hardware and software issues
- Ability to gain knowledge of all proprietary tools
- Ability to work independently as a consultant within client's environment
- Strong organizational skills and attention to detail
PC Helpdesk Support Engineer
See Full ListingCompetitive Computing, Inc. (C2), A Xerox Company, is seeking a PC Helpdesk Support Engineer to join our expanding team in Washington County, VT. As a PC Helpdesk Support Engineer, you will have familiarity with end-user devices focused on PC and Windows 10 clients as well as familiarity with Macs, tablets, smartphones a plus. Responsibilities will include providing deployment, support, and repair services for end-user computing environments for our clients.
Responsibilities:
- Participate as part of a team responsible for the end-to-end delivery of infrastructure solutions to meet customers’ business needs, focused on end-users and end-user computing devices
- Collaborate routinely with customer-nominated representatives to accomplish assigned tasks
- Deploy, support, and repair end-user computing for our clients’ end-users
- Provide excellent customer service directly to our clients’ end-users
- Work with customers ranging from small to enterprise-level environments
- Stay up to date regarding changes in technology
Desired Skills:
- Bachelor’s Degree in Information Technology or extensive related field experience
- 2-4 years of hands-on PC hardware experience
- Dell EMC tech direct certified
- Ability to diagnose and resolve technical problems, both hardware and software
- Ability to deploy batches of PCs in adherence of a master rollout procedure and schedule
- Well organized and works collaboratively with attention to detail and documentation
- Thrive in a fast-paced, multi-faceted environment requiring multi-tasking and time management
- Confident, yet willing to seek advice from teammates or vendor partners
- Develop and maintain a high level of competency with supported technologies
- Dell and Apple industry certifications
- Experience and skills in many of the following areas:
- PC deployment and helpdesk tools
- Troubleshooting / scanning
- PC image rollouts
- Patch management
- Ticketing system for tracking and managing trouble tickets
- Microsoft Windows Operating Systems
- Microsoft products including Microsoft 365
- PC, server and network hardware and software
- Active Directory and Group Policy management awareness
- Anti-virus and malware tools
- LAN / WAN / Wireless networking hardware and software
- VMware Virtual Infrastructure and storage solutions a major plus
- PC deployment and helpdesk tools
- Excellent customer relationship skills
- Effective communication skills
- Ability to adapt in a fast-paced team environment
- Proficient in Microsoft Office
Requirements:
- Valid Driver’s License with a relatively clean driving record
- Frequent local travel to clients for meetings and onsite work
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds at a time