SymQuest, a Konica Minolta company has an exciting opportunity for a Shop Technician II!

The right candidate will work in a team environment to set up and deliver new and used document output products. Needs to be a strong independent producer, and needs to operate effectively and cooperatively within the team.

Responsibilities

• Successfully set-up new and used multi-functional output products, and printers in our in-house shop environment
• Troubleshoot and recondition used equipment for rental and resale
• Ability to change tasks based on the priority and availability of equipment
• Attend training classes for certification on vendor models and retain information to increase knowledge and efficiencies
• Achieve the Associates of Technical Service Professionals (ATSP) certification
• Exceed the expectations of the client by having a passion for customer service and the desire to create “raving fans”
• Understanding of basic networking fundamentals
• Become efficient with Metrix and Symworks
• Deliver/install equipment and accessories as scheduled to meet client commitments
• Perform a daily vehicle inspection to ensure safe trucking operations
• Maintain a clean driving record as required by DOT

Qualifications

• Must have a valid driver’s license
• At least 1 year of prior driving experience
• Must pass the DOT physical
• High school diploma or general education degree (GED) or equivalent combination of education and experience
• To perform this job successfully, an individual should have knowledge of Windows, Microsoft Internet Explorer, Microsoft Word and Excel
• While performing the duties of this job, the employee is regularly required to use manual dexterity to grasp hand tools and to install large and small parts
• The employee is frequently required to stand, reach with hands and arms, stoop, kneel or crouch
• The employee is occasionally required to walk and sit
• The employee must frequently lift and/or move up to 75 pounds