Essential Functions and Responsibilities at Data Innovations:

• Lead and manage project teams, assign and coordinate tasks, provide guidance and motivation to team members
• Successfully manage multiple projects simultaneously, from initiation & planning to closure, while keeping project documentation up to date and communicating with key stakeholders the status of projects
• Collaborate with key stakeholders, including clients, internal cross-functional teams, and business partners
• Develop comprehensive project plans, including timelines and resource allocation
• Procure adequate resources to achieve project objectives in planned timeframes and manage day-to-day project activities
• Monitor project progress, ensuring adherence to timelines, budgets, and quality standards, and make necessary adjustments to keep projects on track
• Identify potential risks early on and develop proactive measures to mitigate their impact on project outcomes
• Track and resolve project issues with timely and effective communication of status, including clear identification of owners, action items, and targeted dates for resolution
• Act as an internal quality control check for the project team
• Recognize up and down stream impacts and act as needed to ensure the success of a project
• Escalate issues as appropriate to ensure successful completion of projects, including immediate escalation to leadership on any issues impacting service delivery
• Conduct regular project status meetings, providing updates to stakeholders, addressing concerns, publishing meeting minutes, and ensuring effective communication throughout the project lifecycle
• Manage all aspects of multiple projects to ensure the overall portfolio is aligned to and directly supports the achievement of strategic objectives
• Report on project delivery metrics and success criteria results, while regularly maintaining project portfolio data in the supporting technology solution
• Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, excellence, while fostering cross-functional knowledge sharing among team members
• Drive client satisfaction by ensuring the delivery of high-quality services that meet or exceed client expectations, while developing a trusted advisor relationship with assigned customers

Requirements

Knowledge, Skills, and Abilities:

• Demonstrated proficiency of project management methods, practices, tools and techniques
• Proven experience as a project manager, preferably in a services organization or a similar industry
• Knowledge of or ability to learn Data Innovations’ products
• Ability to successfully translate contract terms and conditions
• Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset
• Strong leadership and diplomatic skills with the ability to inspire and motivate teams to achieve project goals
• Excellent leadership, communication (verbal, written, and presentation) and interpersonal skills
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Team-building skills with technical and non-technical staff
• Some experience with Microsoft Project, Excel, Word, and PowerPoint
• Satisfy travel requirements (maximum 15% of travel required), which may include travel outside of normal business hours – including evenings and weekends
• Must be willing to comply to and pass regular background check and drug and/or alcohol screening(s) as required by customer contracts
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts
• Must comply with company vaccination policy

Education and/or Experience

• Bachelor’s degree in business management, or related field with 3+ years of experience OR a combination of education and related working experience from which comparable knowledge and skills can be acquired.
• 3+ years’ experience managing projects and/or leading project teams both while serving internal and/or external customers.

Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position may also have travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

• Previous consulting services experience
• Previous software implementation experience

Supervision Level

This person reports directly to the Manager, Implementation Operations