Essential Functions and Responsibilities:

• Interact with customers and act as an extension of the sales team
• Work with assigned Territory Sales Manager(s) to ensure quotes are timely, accurately and in compliance with department processes
• Handle incoming calls and correspondence relating to EP Evaluator, Hardware and Training sales inquiries
• Maintain customer data in Salesforce
• Resolve order errors and inaccuracies by collaborating across functions
• Assess application of Data Innovations products/services and offer appropriate solutions to customers
• Prepare and review quotes quickly and accurately
• Work closely with Management by developing and supporting operational initiatives
• Identify needs, gaps, and redundancies; recommend ways to utilize sales tools to improve processes, productivity, and user engagement
• Develop, maintain, and report on department metrics
• Work collaboratively with Territory Sales Manager(s) to incorporate growth strategies
• Other duties as assigned

Requirements

Knowledge, Skills, and Abilities:

• Sales and/or Sales Operations Experience
• Proficient with Microsoft Office (Excel, Outlook, Word)
• Salesforce Experience
• Knowledge of DI products
• Strong attention to detail
• Excellent verbal and written communication skills
• Ability to be self-motivated and manage multiple priorities/projects
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts
• Must comply with company vaccination policy
• Ability to follow DI’s policies and procedures

Education and/or Experience

Bachelor’s Degree OR at least 2 years relevant working experience

Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of telephone communication, keyboarding, and computer.

Supervision Level

This person may report directly to Manager, Direct Sales.