What Does Vermont’s Public AI Inventory Reveal?

Source: Government Technology

Government Technology reviewed the use of AI in state government publicly shared by Vermont and Connecticut:

Vermont’s AI inventory is included in the Agency of Digital Services Annual Report. The report, published in January of 2024, included an inventory with 16 different AI tools identified.

The inventory reveals that the state’s Agency of Digital Services uses the most AI tools, primarily for purposes such as strengthening cybersecurity and threat detection.

The state’s Agency of Transportation also uses several AI tools to classify roadway pavement quality and support decisions for project prioritization and selection as well as funding requests. The same department also uses AI to inventory roadway signals and support decisions for sign replacement.

Vermont’s Agency of Administration uses an AI tool called Gen TAX to process tax information and identify fraud risk in an effort to reduce tax fraud in the state.

Across the state, the most common benefits from using AI noted in the inventory were improving efficiency (six), lowering costs (two) and improving security posture (two).

Vermont’s inventory also tracks how artificial intelligence tools impact citizens. At the time the inventory was published, only two sets of tools were identified as having a direct impact on citizens.

The first is unspecified security tools used by the Agency of Digital Services to detect and stop intrusions, attacks and malware in which AI makes final decisions for identification, prevention and resolution of security issues. The second tool, under the use of the same agency, is multifactor authentication (MFA) tools that use AI to determine final decisions for the MFA prompt, a process intended to make “robust authentication mechanisms less cumbersome for some users.”

Vermont’s inventory also requires agencies to report if the AI tools have been bias tested. At the time the report was published, most had not.

The tools the agency reported as being bias tested included Bing Copilot and Azure OpenAI.

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