Traffic Controller

Scout Digital

Location: Burlington

Type: Full Time

Education: Batchelor's Degree

Experience: 3 - 5 Years

The Traffic Controller is the central contact point for all project work that flows through Scout Digital.  Once a project has been opened in Jira, the Traffic Controller will develop a scheduled timeline.  Working with the project stakeholders, the Traffic Controller will assign specific people to the steps required to complete the job.  The Traffic Controller monitors resource requirements and alerts the appropriate staff of outside/freelance staffing needs. The Traffic Controller makes sure that all work will be completed within the scheduled deadlines.  As needed, the Traffic Controller will work with Account Managers to adjust deliverable deadlines as needed while still meeting the client’s needs.

Essential Job Duties:

  1. Create timelines that will ensure that the projects will be completed within the client’s deadlines while allowing ample time to get the work done to the expectations of the client
  2. Review daily work loads with all departments and adjust assignments as needed making sure that the appropriate talent is used and workloads are evenly maintained.
  3. Make adjustments to each project timeline and overall workload as job demands change.
  4. Make sure each team member knows the assignments that they need to complete and are aware of due dates. 
  5. Act as the mediator between all stakeholders to establish and re-evaluate priorities. 
  6. Informs account manager when client communication is required to get approvals or gather assets to complete work.
  7. Keep in contact with all departments regarding current deadline status and any issues that may need client or agency attention.
  8. Coordinate with the technical leads on all outsourced requirements and the scheduling and delivery of those resources.
  9. Stand up Jira boards and assign project numbers and issues based on project proposals and SOWs.
  10. Prepare production estimates based on briefings from the production team and account managers.

Job Specifications/Qualifications:

Education: Bachelor’s Degree Preferred

Experience: 4-5 years of experience in project management

Skills: Exposure to Agile/Scrum methodology, experience with: Jira, Tempo, Confluence, Hubspot, and Excel/Google Sheets

Personal Qualities: Team minded, collaborative, detail oriented, self-motivated, and accountable 

Nice-Haves: Scrum Certification, operational and HR experience, and love for dogs

Physical and Mental Abilities:

  • Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Comprehension – The ability to read and understand information and ideas presented in writing
  • Written Expression – The ability to communicate information and ideas in writing so others will understand
  • Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity – The ability to speak clearly so others can understand you.
  • Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Recognition – The ability to identify and understand the speech of another person.
  • Near Vision – The ability to see details at close range (within a few feet of the observer).
  • Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Category Flexibility – The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Fluency of Ideas – The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Originality – The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.


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