Technical Writer

Data Innovations LLC

Location: Colchester, VT

Type: Full Time

Education: Bachelor's Degree

Experience: 3 - 5 Years

Essential Functions and Responsibilities at Data Innovations:

  • Write, edit, and maintain technical documentation using industry, translation, and corporate-specific standards to ensure content is appropriate for targeted user groups
  • Research clinical and technical subject matter, organize information from multiples sources, and express technical information in written form that is comprehensible to a wide audience
  • Install and use Data Innovations’ applications to develop product expertise while deep diving into complicated workflows and goals, ensuring content is accessible and appropriate for targeted user groups
  • Collaborate daily and flexibly with remote, global, cross-functional teams while also working independently to meet deadlines in an agile lifecycle
  • Design, structure, write, edit, and maintain complex technical content in multiple, accessible formats using industry and corporate-specific standards
  • Create and iterate on graphical, video, and other multimedia solutions that enhance the user experience
  • Work closely with international subject matter experts and the regulatory team to produce technically accurate content within regulatory guidelines
  • Collaborate with the Technical Communications team members to maintain the processes that provide for the preparation, review, revision, translation, publishing, and maintenance of technical documents
  • Fully engage with the Technical Communications team’s posting rotation to publish documentation and software to the Data Innovations website
  • Work with other teams to prioritize, implement, and publish content and website updates to address customer and employee requests
  • Manage the full content translation process and generate content into multiple languages

Requirements

Knowledge, skills, and abilities:

  • 3+ years of experience in the technical writing and editing field with experience producing a variety of content formats, including HTML and PDF.
  • Excellent interpersonal and technical communication skills, including grammatical and copyediting
  • Experience in planning and executing projects in an agile software development
  • Ability to focus on process adherence and proactively initiate
  • Experience designing, creating, and editing accessible visual communication deliverables, such as graphics and videos.
  • Ability to plan, execute, and manage projects independently and
  • Ability to prioritize competing demands in a fast-paced, cross-functional environment, shifting quickly to achieve on-time team goals and representing work in cross-functional meetings.
  • Learning agility and willingness to independently learn new processes and
  • Experience giving and receiving individual and team feedback, including
  • Thorough grasp of technical writing and design
  • Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts.
  • Must comply with company vaccination
  • Ability to follow DI’s policies and

Preferred Skills and Experience

In addition to the above requirements, the ideal employee/candidate will have experience with:

  • The medical device, laboratory, or other regulated industry
  • Madcap Flare or other help authoring tool
  • Software for video creation and editing
  • Git source control software
  • Polarion or other Application Lifecycle Management Software
  • HTML, XML, and/or CSS programming
  • Translation processes
  • Structured writing and content reuse

 

Education and Experience

Bachelor’s Degree and at least three years of experience in documentation, technical writing, marketing communications, or quality/regulatory affairs, or at least six years’ experience working in a related field from which comparable knowledge and skills can be acquired.

 

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use.

 

Supervision Level

This person reports directly to the Technical Communications Manager.

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