Software Project Manager-Remote

Systems & Software

Location: Winooski, VT

Type: Full Time

Education: Bachelor's Degree

Experience: 5 - 10 Years

Systems and Software is looking for a spunky and passionate Project Manager (PM) to join our Professional Services team! Systems & Software, a subsidiary of Harris Computer Systems, has been a top-rated Customer Information System (CIS) provider to municipal and investor-owned (IOU) electric, water, and gas utilities.  With an unrivaled track record of success, the company’s web-based enQuesta Software drives advanced business performance and customer engagement.  Visit us at to learn more about Systems and Software and our customer information system (CIS), enQuesta.

Utilizing industry best practices, methodologies, and process controls, the PM will be responsible for leading a project team to deliver enQuesta CIS solutions to customers while delivering projects on schedule and budget within defined scope requirements. The project manager manages the customer relationship during implementations to ensure high customer satisfaction.  The PM handles project profitability, the realization of revenue, and ensuring that they and the implementation team members maintain an expected level of billable utilization.


This remote role welcomes candidates anywhere in Canada and the US.


What your impact will be:

  • Work with customer Project Managers to ensure successful completion of software implementation projects
  • Develop and execute project plans and monitor progress
  • Manage customer expectations and secure delivery of the highest quality software solution
  • Run the project delivery, including managing the scope of the project while ensuring customer satisfaction and profitability
  • Manage change and risks to the project deliverables to reduce delays while limiting the impact on our customers and project timelines
  • Update the management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate
  • Manage and motivate the internal project team to ensure the technical and functional consulting team members are utilized and focused on the successful and efficient execution of the established project plan
  • Conduct post-implementation project reviews; capture and apply lessons learned for continuous process improvement
  • Responsible for preparing and reporting project forecasts and financials to management on an ongoing basis on all assigned projects
  • Responsible for working capital, ensuring that milestones and work in progress are approved according to contract acceptance criteria, invoiced on time, and paid


What we are looking for:

  • Bachelor’s degree or equivalent in Computer Science, Business or an associated discipline or equivalent experience
  • 5+ years of progressive Project management experience
  • A deep understanding of all the activities related to software system implementations
  • Proficiency with Microsoft Office Suite (Project, Excel, Word, Outlook, PowerPoint, Visio) & SharePoint
  • Energetic person with a propensity for growth and continuous improvement
  • Travel up to 25% of the time for project-related work


Serious bonus points if you have:

  • PMP Certification
  • Utility Industry Experience
  • Proficiency with Clarizen and JIRA
  • Exceptional negotiation, communication, planning, and conflict management skills

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