VIP is seeking a Software Implementation Specialist to join the Installation Team. In this role you’ll have hands-on project management, direct relationships with existing and new customers, and the ability to enhance our growing software packages.
- Learn how to install, use and set-up the various components of VIP Solution Packages and Software
- Successfully understand VIP Software with the knowledge to install and train at VIP customer sites
- Installation Includes: Preparatory data conversion and hardware set-up
- Training Includes: On-site support and customer service to existing customers to include troubleshooting issues, emphasizing training components, managing on-site software upgrades, and communicating with the Software Support Team as well as providing feedback to Development Teams
- Must be highly organized and detail-oriented
- Effective communication skills, both written and oral
- Effective at teaching and training in a resourceful way
- Self-motivation with the ability to work independently and as a team player
- Ability to multitask and handle multiple projects and customers
- A desire to learn new technologies and provide innovative ideas in the implementation team
- Knowledge of beverage distribution is a plus!
- 30% – 50% travel within the U.S