Software Implementation Specialist

VIP

Location: Colchester

Type: Full Time

Education: High School Diploma / GED

Experience: 1 - 2 Years

VIP is seeking a Software Implementation Specialist to join the Installation Team.  In this role you’ll have hands-on project management, direct relationships with existing and new customers, and the ability to enhance our growing software packages.

Responsibilities

  • Learn how to install, use and set-up the various components of VIP Solution Packages and Software
  • Successfully understand VIP Software with the knowledge to install and train at VIP customer sites
  • Installation Includes:  Preparatory data conversion and hardware set-up
  • Training Includes:  On-site support and customer service to existing customers to include troubleshooting  issues, emphasizing training components, managing on-site software upgrades, and communicating with the Software Support Team as well as providing feedback to Development Teams

Requirements

  • Must be highly organized and detail-oriented
  • Effective communication skills, both written and oral
  • Effective at teaching and training in a resourceful way
  • Self-motivation with the ability to work independently and as a team player
  • Ability to multitask and handle multiple projects and customers
  • A desire to learn new technologies and provide innovative ideas in the implementation team
  • Knowledge of beverage distribution is a plus!
  • 30% – 50% travel within the U.S

 

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