Senior Manager eCommerce Analytics-Remote

Dealer.com

Location: Burlington, Vermont

Type: Full Time

Education: Bachelor's Degree

Experience: 5 - 10 Years

Senior Manager eCommerce Analytics at Dealer.com:

Responsibilities:

  • Creates and implements the client-facing Analytics enablement strategy to enrich performance management routines and support the Sales Digital Commerce Managers to deliver best-in-class recommendations to further online transactions and profits for clients.
  • Analyzes traffic mix, inventory quality, consumer quality signals and on-site consumer behavior to surface recommendations and optimizations to support revenue driving initiatives.
  • Mines data to surface strategies to improve ROI and optimize consumer journey, media mix and inventory pricing and merchandising for dealer and automaker eCommerce experiences.
  • Explores and incorporates other available/new data sources to proactively create and present program recaps, and solution recommendations and optimizations with minimal manager support.
  • Establishes innovative strategies to understand and solve complex analytics problems: reach valuable data driven insights, through the discovery of patterns and trends.
  • Incorporates understanding of client business issues to creatively evaluate and align the Consumer Solutions and eCommerce set of solutions designed to address those issues.
  • Present directly to clients and internal stakeholders articulating coherent stories and analytical concepts.
  • Designs, conducts and leads processes that facilitate complex analyses that mine, extract, track, report and analyze performance metrics and other data source systems and summarize findings.
  • Collaborates with different departments and defines requirements to improve our analytics suite.
  • Identifies business and technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
  • Presents client insights to internal teams to highlight optimization opportunities and inform the creation of new client product solutions to meet individual client’s specific goals and measurements.
  • Other duties as needed or required.

Required Qualifications

  • Bachelor’s degree in a related discipline and 8 years experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 6 years experience; a Ph.D. and 3 years experience in a related field; or 12 years experience in a related field.
  • Requires knowledge of Snowflake and Tableau.
  • Skilled at condensing analysis into actionable insights to inform business decisions for eCommerce sales process and influence / transform business performance; understand business models and high-level strategy.

Preferred Qualifications

  • 8 years of an analytical focused position in a digital marketing analytics and web site analysis-oriented role.
  • Bachelors or Masters (preferred) in field of Analytics analytical fields such as marketing, economics, finance, statistics, mathematics and/or equivalent combination of education and work-related experience.
  • Intermediate knowledge of SQL and basic knowledge of data warehousing and data lakes (e.g. Hadoop, Hive, Google BigQuery and/or AWS Redshift, etc.).
  • Intermediate knowledge and experience with business intelligence & data visualization systems (e.g. Microstrategy, Microsoft Power BI and/or Google Data Studio).
  • Automotive domain expertise preferred.
  • People leadership experience preferred.
  • Working knowledge of other Optimization and Testing products such as (A/B & Multi-variate testing, tagging systems, DMP’s, etc.,) desired as well as experience with programmatic media strategy and optimization efforts.
  • Ability to consult and influence as a Subject Matter Expert for the best outcomes to drive broad business successes.
  • Ability to anticipate stakeholders’ needs and recognize the opportunity to provide proactive insights to build tight thought partnership.
  • Strong organizational skills and the ability to effectively multi-task and prioritize in a deadline-driven atmosphere.
  • Experience successfully collaborating on complex analytics projects involving a matrix of cross-functional teams.
  • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements.

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