As a member of the Sales Operations team, you will be working hand in hand with the Account Executive and Sales Engineering teams to onboard new customers. You thrive in a fast-paced environment while managing multiple priorities and delivering excellent communication to both internal and external customers. You have exceptional attention to detail and unrivaled organizational and customer service skills.
This is what your day looks like as a Sales Operations Coordinator. You:
Prepare project planning materials including quotes, proposals, and other customer-facing documentation.
Process customer POs and orders within OnLogic’s ERP in a timely and efficient manner.
Manage orders and projects throughout sales cycle consistent with customer and company expectations.
Work effectively with OnLogic’s technical, business, and procurement decision makers.
Engage directly with our customers and coordinate internal activities with OnLogic’s Engineering, Product Management, Supply Chain, and other cross-functional teams to support the customer onboarding process.
Interface with customers via email and phone to relay order updates, request information or to coordinate meetings as necessary.
You have a bachelor’s degree or prior sales support or customer service experience, or work in a technical environment.
You are entrepreneurial-minded with a strong sense of individual accountability and desire to be part of a rapidly growing business.
You have demonstrated the ability to thrive in a fast-paced work environment with shifting priorities.
You have project management skills which is a plus.
You have demonstrated the ability to learn new processes quickly and efficiently.
You have excellent written and verbal communication skills.
You have a professional and upbeat telephone voice.
You have active listening skills.
You are detail oriented and organized.
You have demonstrated the ability to hold yourself and others accountable.
Who we are looking for:
A task-oriented individual with excellent attention to detail and high customer service and cross-functional project management skills. In this position, you will be working with other members of the sales team in an effort to onboard new customer programs and coordinating as necessary with other internal teams and working directly with customers as part of our sales process. The ideal candidate will demonstrate natural curiosity, have strong customer service skills, be a self-motivator with solving problems strategically and creatively. Successful candidates will thrive in a fast-paced, goal-oriented team environment.