Quality Control Manager

Mamava Inc

Location: Springfield, VT

Type: Full Time

Education: Bachelor's Degree

Experience: 3 - 5 Years

Mamava is a women-owned, certified B Corporation that is headquartered in Burlington, VT with a manufacturing location in Springfield, VT. Empathetic to today’s culture of breastfeeding, we help women meet their breastfeeding goals by providing places to pump or breastfeed, a mobile app, and a network of community support, and valuable content. Mamava Manufacturing produces the company’s product line of Lactation Pods which are packaged for assembly at the customer’s location. Industries served include Military + Government, Healthcare, Education, Office Spaces, Public Venues, Manufacturing and Distribution facilities.

The Quality Control Manager will develop, implement, and maintain a system of quality and reliability testing for the organization’s products and/or development processes. This position reports to the Plant Manager and is based in our manufacturing facility in Springfield, VT.

Responsibilities:

  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.

  • Identifies and sets appropriate quality standards and parameters for products.

  • Communicates quality standards and parameters

  • Coordinates product testing processes.

  • Participates in product testing.

  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.

  • Reviews client, customer, and user feedback.

  • Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.

  • Performs other duties as assigned.

Required Skills:

  • Bachelor’s degree in Business, Engineering, or field related to the products being developed required.

  • Three to five years of experience in related field is required.

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Strong analytical and problem-solving skills.

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