The Product Manager is a full time position on the Marketing Team. This position is responsible for the ongoing success of one or more product lines as they relate to the company’s overall strategic objectives, extending from inception to end-of-life. This position will focus in particular on one or more growing product categories for NRG and will be tasked with identifying the next best opportunities to pursue based on a combination of market potential and strategic fit.

The successful Product Manager is the chief advocate for their products customers and for advancing the continual evolution of the organization toward customer-centricity. This is a highly cross-functional role working across all areas of the company especially engineering, sales, and technical services. It is important to have a blend of business and technical aptitude as well as excellent communication and interpersonal skills.

This position reports directly to the VP of Global Marketing and Product Management. The Product Manager will work in partnership with the marketing team to achieve goals of the department that are in line with the company strategic plan, and will embrace the high standards of NRG ethics and core values.

Primary Responsibilities:

Act as the voice of the customer within the organization and drive customer-centricity

Regularly engage with current and prospective customers to identify and articulate problems that they face

Sustain existing products to ensure their competitiveness and profitability/revenue performance relative to company strategic goals

Guide the product development process from the idea stage to product launch

Lead cross-functional teams to evaluate new product ideas and develop business cases in support of executive team decision making

Employ lean methodology to define customer problems, form hypotheses, test and validate solutions, and continue with the build > measure > learn cycle

Conduct primary market research to determine customer needs

Conduct lean product management activities such as win/loss analysis, competitive analyses, and lean canvas creation

Develop market requirements and product performance characteristics for new products

Define product position and distinctive value proposition

Perform customer concept and prototype testing to provide design feedback

Plan and lead customer acceptance testing

Create product pricing strategy and manage ongoing margin performance

Define the buying process and identify potential customer objections

Work with the marketing communications team to develop marketing content (e.g., white papers, presentations, website copy) and product launch plans

Provide training to sales team and channel partners on new product introductions

Deliver presentations at industry events and seminars

Support sales channel (e.g., participate in key customer meetings)

Contribute to new product ideas and innovations

Define the product vision and maintain long-term product roadmap

Qualifications:

Bachelors degree, preferably in an engineering or technical field

At least 3 years of experience in marketing or technical sales, preferably with direct involvement in product development (e.g., in a product management role)

Experience in solar and/or meteorology industries a plus

Experience designing/developing/offering services e.g., software- and/or hardware-as-a-service a plus

Outstanding and proven ability to work collaboratively as a member of a team

Strong analytical and organizational skills

Strong oral and written communication skills

Strong leadership abilities

Systems thinker excited to learn new markets and technologies

Demonstrated technical writing skills, being able to take complex subjects and translate into meaningful material for customers knowledge

Ability to multi-task and prioritize on a continual basis

Good sense of humor and ability to work well under tight deadlines

Proficiency with computer programs – MS Excel, Word, PowerPoint, Python, SQL, PowerBI

Willingness to travel up to 25% annually

Working Conditions:

Work performed in a climate controlled office environment.

Primary duties performed in a seated position.