IT Support Technician/ Engineer

rbTechnologies LLC

Location: Montpelier, VT

Type: Full Time

Education: No Ed Requirements

Experience: 3 - 5 Years

rbTechnologies is Central Vermont’s largest Managed IT Service Provider, with a staff of 12 and a client list of 150+ local companies.  We continue to experience strong, steady growth year after year and are looking for another member of our team.  We’ve been in business since 1997 and have an incredible team of IT professionals who have found that magic balance between the critically important nature of our work and having a good time together as we do it.

Our mission:

rbTech exists to drive the productivity and success of our clients by creatively implementing technology that balances security, cost, complexity and performance.

We provide managed IT services, network security assessment, audit and remediation services, and upgrades and installations for everything IT. We design, build and maintain computer networks, servers, firewalls, IP phone and wireless systems with an eye toward security, fault tolerance, and uptime. We build and maintain IT systems that enhance user productivity and, simply put, get out of the way so that people can do their work.  We provide a mix of on site and remote support, normally a few days per week of in-state day travel, with the remainder working from the office and/ or home office.

Who’s a good fit:

We prefer candidates with at least 2 years of industry experience. Our ideal candidate will have excellent customer service skills, should be a strong communicator and a team player.  You will need to have a strong desire to learn, and be willing to share your ideas for how to make your workplace better for both ourselves and our customers.  must be very comfortable with network fundamentals (NAT/ routing, DNS, DHCP etc.). We support a very broad range of network environments including Windows Server, Active Directory, VMware, Azure/ hybrid cloud, Microsoft 365, Google Workspace, Linux, BSD and much more.

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