ERP Associate


Location: South Burlington, VT

Type: Full Time

Education: Bachelor's Degree

Experience: Less than 1 year

Instrumart is looking to grow our Enterprise Resource Planning (ERP) team!

We have an exciting opportunity for a motivated individual to help with the management of our transactional database system, Netsuite. The ERP Associate focuses on the optimization of NetSuite in all departments throughout Instrumart and works with the Netsuite team to provide support for all transactional data functions, ensuring accuracy and integrity throughout the system. Our company relies on accurate data and reporting to make informed business decisions, and the ERP Associate plays a key role in ensuring the collection and maintenance of that information.

At Instrumart we:

  • Offer 100% employer-paid health care for employees and their families – at zero cost to you
  • Offer competitive compensation packages
  • Value open and honest communication

We are an employee-focused company because we know that keeping our teams happy is the key to our success.

Primary Responsibilities

  • Responsible for understanding, training, and encouraging transactional procedures that represent NetSuite “best practices”
  • Assist Sales, Finance, Marketing, and Management in the creation and customization of Netsuite searches and reports as needed
  • Works with Instrumart employees as needed to ensure the highest level of understanding possible when working with NetSuite
  • Ensure ERP data is accurate and reliable, including fixing duplicate, inaccurate, or incomplete information
  • Assist other departments to resolve issues, troubleshoot day-to-day problems, and execute corrective action when necessary
  • Communicates as needed with NetSuite Support

Required Skills

The ideal candidate will display:

  • Strong attention to detail
  • Excellent time & workload management skills
  • Self-motivated
  • Willingness & desire to help employees become comfortable and educated on NetSuite procedures
  • Aptitude and comfort with Microsoft Office/Excel and Google Suite applications
  • Service orientation- actively looking for ways to help fellow employees with NetSuite
  • Ability to communicate in a clear and helpful manner when corresponding with coworkers
  • Compassionate listening skills
  • Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems


A Bachelor’s degree in computer science, IT, accounting, business, or related field OR 2+ years experience working in Netsuite or another Enterprise Resource Planning software (i.e., SAP, Acumatica, PeopleSoft, Quickbooks) is preferred.

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