NPI Technology Management
As a member of our top-flight Canopy℠ team at NPI Technology Management, you will keep client end-users happy, their workstations running fast, and their applications working smoothly.
As an End-User Specialist, you will:
- Interact with users in-person, by phone, and via email
- Resolve end-user issues efficiently and quickly
- Be exposed to a variety of technical issues
- Document, install, upgrade, and update workstations and applications
- Setup IT access for new employees
- Triage and escalate infrastructure, application, and recurring issues
This position:
- Salary range: $40,000 to $55,000
- Full-time
- Evaluated based on client satisfaction, efficiency of work, and level of effort
Strongest candidates:
- Have excellent customer service instincts and are great communicators
- Have strong knowledge of Windows 10 and PC applications
- Have one year of related experience or a related degree