As a Transaction Manager at Dealer.com, you will:

• Provide top-tier account management support for a wide audience of car sellers and car buyers
• Onboard sellers & buyers
• Manage listings – ensuring listings meet the company’s stringent safety criteria
• Collaborate with team members to drive customer success in closing deals
• Advise accordingly on purchase options from cash to partner-financing
• Act as a liaison for active deals ensuring all aspects work in favor for both seller & buyers
• Shifts range between 6a-6p PST and includes a Saturday or Sunday (greatest need right now is 9:30a-6p PST)

Required Qualifications:

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field
• Strong computer proficiency required with Mac O/S
• Requires strong knowledge of G Suite, calendar, sheets, docs, drive, meets.

Preferred Qualifications:

• Bilingual in Spanish
• 1-2 years of Operational Support experience – ideally in a tech driven environment
• CRM experience
• Strong familiarity with car brands / models a plus
• Great multi-tasker with strong follow through

You have the following qualities:

• People pleaser. You love to please your customers and go the extra mile to make them happy.
• Analytical. You are comfortable around numbers and money. You may even have accounting or bookkeeping experience.
• Comfortable around cars and technology.
• Strong phone presence. Comfortable playing the role of guidance counselor during a big purchase.
• High emotional intelligence. You can read someone’s signals, and know when to talk and when to listen.
• Thrive in dynamic working environments. Change is your middle name and you can easily adapt to it.