The University of Vermont
Reporting to the president of the University of Vermont, the Chief Information Officer (CIO) is the lead executive responsible for information technology across the university. The expectation is that the CIO will partner with the president and become fully integrated into the leadership team, demonstrating credibility and integrity and contributing to university efforts broadly as a subject matter expert in information technology. The CIO is responsible for the vision and long-term planning for information technology consistent with the mission and goals of the university and works with senior leadership, deans, faculty and staff to maintain and grow a highly responsive and service-oriented IT environment. The CIO sets and implements the strategy to meet the university’s varied IT needs through principled and transparent prioritization, sound security and compliance practices, and effective collaboration.
The CIO is responsible for the following:
– Develop and execute the strategic direction for Enterprise Technology Services (ETS), UVM’s IT infrastructure and support division, including establishing and tracking short- and long-term objectives and setting IT vision and strategy for the university.
– Strategize and oversee implementation for IT innovative change, including completion of UVM’s LMS transition (Blackboard-to-Brightspace) and readiness for transitions of ERP and HCM systems, as part of a larger effort to modernize university operations and manage effective process improvement.
– Serve as a key member of the University’s senior leadership team. Foster the development of information technology systems to support more nimble collection, dissemination, and use of data for strategic decision-making at all levels of the organization.
– Provide superior system and end user (students, faculty and staff) services across the university via an IT Shared Services model. Support UVM’s mission and ensure students feel engaged and connected to technology in a meaningful, transparent and student-friendly manner.
– Recruit, mentor, motivate and retain a diverse and effective team of highly qualified IT leaders and staff; foster a supportive, equitable and inclusive workplace that offers career growth; assess the current structure and staff to identify gaps and/or areas of improvement; direct ETS in accordance with project priorities, budgetary objectives and human resources policies, establishing follow through on short- and long-term objectives for IT services.
– Provide responsible financial stewardship over the annual operating and capital budget for IT that is consistent with university strategic priorities and established financial guidelines.
– Assure collaborative and transparent IT Governance that prioritizes a simplified IT landscape and applies appropriate management systems and controls to ensure confidentiality, security, integrity and disaster recovery of university data, data systems and data services at all university sites.
– Ensure information technology systems are accessible and comply with applicable federal and state laws and regulations including FERPA, HIPAA, GDPR, PIPL and Gramm-Leach-Bliley, and maintain a current disaster recovery plan for all major information technology systems.
– Meet regularly with the Board of Trustees Audit Committee to report on information security, data privacy issues and to respond to internal audits regarding technology issues.
– Oversee and guide all technology-related activities consisting of academic computing, research computing and administrative services; infrastructure, data and information security, access and identity management, systems design administration and architecture, applications integrations, communications (voice and data networks) and network services.
– Provide vision and progressive leadership by exploring and assessing the feasibility of new and emerging technologies such as artificial intelligence (AI) and machine learning (ML) that will provide a technology-rich environment that meets the needs of today’s administrators, faculty, students and sets the foundation for the future.
– Oversee external relations involving technology, such as vendor negotiations, and support partnerships with government, non-profits and other higher education institutions.
– Serve on various standing and/or ad hoc committees and represent the University of Vermont with external agencies.
Essential leadership skills and competencies:
– An energetic and innovative leader who will develop and garner buy-in on an IT strategic plan and who will inspire and motivate university leadership, staff, faculty and students to partner in attaining UVM’s technology objectives
– A strong communicator with proven written, verbal, presentation and listening skills; able to translate complex technical information to technical and non-technical audiences; demonstrated record of working across units with the ability to bring issues to resolution; diplomatic and emotionally intelligent; seeks and builds consensus
– A collaborator who can forge partnerships and build strong relationships
– A team builder and mentor who is a strong proponent of the university’s commitment to diversity, equity, and inclusion
– A critical thinker with exceptional problem solving and decision-making skills; able to understand and analyze complex situations and effectively manage multiple competing priorities; is flexible and adaptable
Required education, expertise, and experience:
– Bachelor’s degree, required; advanced degree in computer science, information technology, business administration, or related field, strongly preferred
– 10-plus years of experience in information technology, including management experience and experience planning and implementing technology initiatives, preferably in a university or other large, complex organization
– Experience in strategic planning, budget and management; demonstrated financial savvy and effective stewardship of resources
– Strong understanding of the cybersecurity threat landscape; regulatory and privacy as well as risk management experience
– Experience in large-scale project management, technology acquisition and in negotiating with major vendors and suppliers (e.g., Ellucian, Brightspace, Oracle, Microsoft, Internet2 and telecom suppliers)
– Strong technical background; stays current with emerging technologies such as artificial intelligence and machine learning