Business Development Representative

FirstLight Fiber

Location: Bellows Falls, VT

Type: Full Time

Education: Bachelor's Degree

Experience: 3 - 5 Years

FirstLight is seeking a Business Development Representative interested in taking their career to new heights. FirstLight, headquartered in Albany, NY, provides fiber optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Northern New England utilizing its own fiber optic network. FirstLight offers a robust suite of advanced telecommunications services, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, SIP trunks, virtual PBX and Data Center Colocation.

Position Summary:

Business Development Representatives are expected to cultivate new opportunities by prospecting and qualifying potential customers for an initial face to face meeting with a Senior Account Executive (SAE).  

Job requirements include (but are not limited to):

  • Hunting and uncovering opportunities with new logo businesses that can be serviceable by FirstLight’s full product suite. 
  • Outreach to prospects to establish relationships and identify new sales opportunities
  • Develop a mastery of all FirstLight’s broad portfolio of products and services and connect client’s business objectives with FirstLight offerings and solutions
  • Stay abreast of competition, competitive issues and products
  • Provide regular reporting of pipeline and forecast through the CRM system
  • Partner with sales leaders and Account Executives to align goals and ensure ongoing refinement
  • Collaborate with peers and management around ways to continually improve the sales organization
  • Provide expertise around areas of interest to discuss industry best practices and development of high-level strategies
  • Bring net new and innovative ideas to both the internal team and the customer
  • Assist in creating an environment of teamwork and continuous improvement 
  • Demonstrate a commitment to excellence (i.e. strong business acumen)

Job Qualifications & Preferences:

  • 2+ years of successful sales experience 
  • BA/BS degree or equivalent
  • B2B sales experience in a telecom or ISP environment preferred. 

Personal Attributes:

  • Customer Focused: Approaching all opportunities through the lenses of the prospect or customer 
  • Strategic:  Able to prioritize and manage multiple prospects within territory 
  • Persuasive: Achieves ‘win-win’ positioning, guiding others to change status quo
  • Resourceful: Able to overcome obstacles and barriers to find appropriate sales solutions


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