Applications Engineer

OnLogic

Location: South Burlington, VT

Type: Full Time

Education: No Ed Requirements

Experience: Less than 1 year

As a full-time member of the Engineering Team of OnLogic at our South Burlington, Vermont location, you live at the intersection of many stakeholders. You prioritize and execute simultaneous responsibilities autonomously, with the support of your team and management. On any given day, you may interact directly with customers, partners, vendors, and colleagues in Sales, Production (Manufacturing), Technical Support, Electrical and Mechanical Engineering, and Product Management. Each of these stakeholders brings unique perspectives and have different technical and communication needs. You bring all of that together.

On an average day, you’ll…

  • Collaborate cross-functionally to solve highly technical customer challenges in the computer, electrical, or software engineering disciplines.
  • Use your analytical mindset and problem solving skills to identify system- and component-level root cause(s) to complex problems. You do this through hands-on debug, collaboration, and thorough engineering analysis.
  • Integrate hardware and software, understanding how they come together to create system-level solutions.
  • Put your working knowledge of computers, computer components, and current operating systems (primarily Windows and Ubuntu) to work debugging issues as needed.
  • Exhibit your superior ability to prioritize concurrent tasks, manage your time, communicate project milestones, and execute to a plan.
  • Champion an organized approach with a strong sense of personal responsibility, and hold yourself and others accountable.
  • Leverage your ability to quickly and efficiently learn new processes and technologies.

Our Engineering team creates our cutting edge industrial computers by finding innovative solutions on a daily basis. The Engineering team’s success relies on collaboration, creative thinking and a commitment to being at the forefront of technology. Roles on our Engineering team include, Electrical, Mechanical, Field Applications and Regulatory.

Requirements

  • Conduct testing and validation of new products for hardware, mechanical, and software compatibility.
  • Diagnose field failures to their root causes, identify potential improvements, and document your findings internally and externally, as appropriate.
  • Troubleshoot production issues (e.g. BOM errors, fitment problems, test failures) and own the subsequent determination of root cause and creation of corrective action(s) to prevent reoccurance.
  • Facilitate changes and customizations to BIOSes and own all required testing to ensure correct implementation.
  • Develop work instructions and QA procedures for new products by collaborating with respective stakeholders.
  • Engage customers and collaborate with Sales during the requirements gathering phase of a new opportunity.
  • Propose optimized solutions, based on your thorough requirements gathering with the customer and your deep application and portfolio knowledge.
  • Collaborate with Product Management and Procurement to identify and evaluate new computer hardware systems and configurations, components, and related products.
  • Drive continuous improvement to optimize processes and minimize waste, both within your team and across the company.

Who we’re looking for:

  • You remain up to date with new IT trends and technologies.
  • Have experience building and customizing computer systems and working with hardware at the component level.
  • You’re results oriented with a positive problem solving mindset.
  • You have a natural sense of personal responsibility enables you to get projects done on time, and hold yourself and others accountable along the way.

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