Admin Support Specialist

Location: South Burlington, VT

Type: Full Time

Education: Bachelor's Degree

Experience: Less than 1 year

Position Objective

Konica Minolta currently has an exciting opportunity for an Admin Support Specialist!

Essential Job Functions

  • Process sales orders and update sales order management systems
  • Process invoices and credits for sales orders and projects
  • Process internal credit approvals and lease approvals
  • Maintain internal database systems
  • Provide support to SymQuest Sales Representatives
  • Provide client support as it relates to billing and contract questions/rates
  • Produce client facing reports
  • Manage Lease portfolio
  • Coordinate and negotiate third party implementations
  • Scanning (imaging) of all deal paperwork to virtual file cabinets Month End Reporting and processes
  • Managing email boxes to ensure timely responses to internal and external customers
  • Criteria Measurement:
    • Maintain quality billing metrics
    • Respond to new orders within 2 business hour
    • Invoice deals and projects within 1 business day of receiving appropriate paperwork
    • Provide Sales Representatives with relevant data within 1 business day of their request
  • Essential Activities:
    • Managing sales orders and projects from entry to invoicing – 50%
    • New Lease creation/maintenance of lease portfolio – 25%
    • Manage email inbox to ensure timely response to internal and external clients – 25%

Competencies (Knowledge, Skills and Abilities)

  • Detail oriented
  • Self motivated
  • Positive attitude
  • Must work well in a team
  • Must have integrity and trust
  • Customer focused {internal and external)
  • Effective at organizing
  • Effective time management
  • Ability to work in a fast paced environment
  • Ability to handle multiple tasks and meet department standards
  • Strong PC skills; experience producing reports and validating data required
  • Enjoys working with clients (internal and external)
  • Strong communication skills
  • Enjoys working with numbers

Experience, Educational Reqts and Certifications

  • College Degree, equivalent work experience

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